CS

Christian S. 11 months ago • From Google

Rating

Poor

Incompetent staff destroyed my health and wallet

Predictably discourteous reception personnel who seem to show interest only in elderly patients. Their telephone etiquette is abysmal, and they mishandled three of my medical samples, causing me to suffer prolonged illness for multiple weeks. When I eventually received a prescription, it was incomplete, forcing me to pay double prescription charges through no error of my own. Completely representative of a standard NHS general practice. Demonstrably lacking in compassion.

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