The Park Medical Practice
S A. one year ago • From Google
Bad
Incompetent staff fail to help elderly patient
The prescription line receptionist displayed a dismissive attitude with an inflexible 'practice policy'. A basic laxative like laxido should be a standard repeat item for a patient on heavily constipating medicines, yet my mum was denied these because 'she had not ordered within 2 years.' She absolutely has ordered this medication previously, either under Macrogol or Movicol, but reception staff are incompetent at reviewing her medication history and inappropriately act as medical experts. The receptionist flatly refused to submit a laxido request to the GP for review, despite her experiencing drug-induced constipation from medication she has been taking for over a decade! I'm convinced any clinician reviewing this request would have immediately approved laxido given her medical history and ongoing treatments. Extremely poor medication request and appointment triage, forcing my mum to schedule a GP consultation for something as straightforward as obtaining laxido for her repeat list - an utterly unnecessary drain on healthcare resources! This request could have been easily routed to the practice pharmacist, physician assistant, or advanced nurse practitioner for a quick review and list update. She shouldn't be directed to purchase medication independently, as her constipation is a chronic side effect of her long-term prescribed medications! I am appalled by the inefficient workflow and poor utilization of the practice's multidisciplinary team, resulting in wasted GP appointments and patient frustration. This represents just one of numerous inconveniences she has encountered. Based on recurring issues experienced by multiple family members and friends, I cannot in good conscience recommend this medical practice to anyone.
Dr. Hassan demonstrated sincere care, attentively hearing my concerns. The clinic efficiently managed their schedule, providing me with an earlier appointment slot due to a prior cancellation, which..
The Park Medical Practice
Angela B.
Dr. Hassan demonstrated thorough preparation by familiarizing himself with my background and the purpose of our visit. His direct eye contact and articulate communication made the consultation..
The Park Medical Practice
Jack P.
Truly feels like an exercise in futility. I arrived with multiple health concerns that I explicitly outlined at the beginning of the consultation, only to have the doctor immediately state, "You've..
The Park Medical Practice
Laurel C.
Dr. Hassan demonstrated exceptional compassion and empathy during our consultation. He thoroughly discussed potential treatment approaches, which helped me feel completely supported and heard..
The Park Medical Practice
Agubuokwu C.
What an incredible day I just had - absolutely fantastic from start to finish!
The Park Medical Practice
Eleanor S.
Emma and Michelle ensured my visit was incredibly soothing, and both professionals demonstrated exceptional skill. Their expertise and seasoned background were evident throughout the appointment...
The Park Medical Practice
paul H.
Consulted with Dr. Hassan regarding my health concerns, and he thoroughly outlined the recommended course of treatment. He was courteous, approachable, and highly competent. Exactly the kind of..
The Park Medical Practice
Tracy W.
At last, a callback option that eliminates the frustration of waiting endlessly in a long queue. This is an excellent feature that I sincerely hope remains in place. My interaction today was..
The Park Medical Practice
Joyce A.
Extremely nice, incredibly supportive, and genuinely friendly individual.
The Park Medical Practice
Ewa B.
A truly excellent and supportive physician, efficient and direct. I was seen right away when I entered the office.
The Park Medical Practice
Michael S.
Welcoming and pleasant staff who provided excellent customer assistance
The Park Medical Practice
Dave Y.
Recently managed to schedule two typically challenging appointments with remarkable ease. The gentleman who assisted me on the phone was incredibly attentive, grasped my requirements perfectly, and..
The Park Medical Practice
Elizabeth M.
Following an excruciatingly long wait of more than twelve months to secure a cervical screening appointment, I've now been abruptly cancelled via a text message riddled with grammatical errors that..
The Park Medical Practice
grumpy g.
Dr. Hassan is undoubtedly among the most exceptional medical professionals I've encountered throughout my four decades of healthcare experiences.
The Park Medical Practice
J S.
Exceptional medical service experienced at Cottam Lane Surgery. When I called to schedule an appointment for my spouse, Lyndsay demonstrated remarkable dedication and went out of her way to assist..
The Park Medical Practice
Lewis W.
I strongly recommend steering clear of this general practitioner, as it seems like your concerns fall on deaf ears. For more than a year, I've been struggling with a persistent health problem, and..
The Park Medical Practice
Lynn H.
While scheduling the initial appointment and obtaining my blood test results required some patience and multiple phone conversations, the actual service during my visit was impressively swift and..
The Park Medical Practice
Ashley C.
If you're anxious about injections, request Shelby as your nurse... you'll barely notice the needle, truly. She's absolutely fantastic!
The Park Medical Practice
Muni M.
Dr Syeda Mansur - I am deeply thankful for Dr. Sheda Mansur's compassion, empathy, and unwavering support. Right from our first encounter, she created a comforting environment and demonstrated a..
The Park Medical Practice
Nicola J.
I switched to this medical practice and it's incredibly challenging to secure an appointment, obtain medication, or use online services. Upon joining, I was asked to schedule a medication review,..
The Park Medical Practice
Sandra C.