The Park Medical Practice
S A. one year ago • From Google
Bad
Incompetent staff fail to help elderly patient
The prescription line receptionist displayed a dismissive attitude with an inflexible 'practice policy'. A basic laxative like laxido should be a standard repeat item for a patient on heavily constipating medicines, yet my mum was denied these because 'she had not ordered within 2 years.' She absolutely has ordered this medication previously, either under Macrogol or Movicol, but reception staff are incompetent at reviewing her medication history and inappropriately act as medical experts. The receptionist flatly refused to submit a laxido request to the GP for review, despite her experiencing drug-induced constipation from medication she has been taking for over a decade! I'm convinced any clinician reviewing this request would have immediately approved laxido given her medical history and ongoing treatments. Extremely poor medication request and appointment triage, forcing my mum to schedule a GP consultation for something as straightforward as obtaining laxido for her repeat list - an utterly unnecessary drain on healthcare resources! This request could have been easily routed to the practice pharmacist, physician assistant, or advanced nurse practitioner for a quick review and list update. She shouldn't be directed to purchase medication independently, as her constipation is a chronic side effect of her long-term prescribed medications! I am appalled by the inefficient workflow and poor utilization of the practice's multidisciplinary team, resulting in wasted GP appointments and patient frustration. This represents just one of numerous inconveniences she has encountered. Based on recurring issues experienced by multiple family members and friends, I cannot in good conscience recommend this medical practice to anyone.
Despite my communication challenges, the medical staff quickly assessed my condition and provided a timely diagnosis along with appropriate treatment.
The Park Medical Practice
Philip B.
Shelby performed my blood draw with incredible skill - I didn't experience any discomfort at all. Her technique was so smooth and professional that the entire process was painless. Definitely..
The Park Medical Practice
Jack P.
Truly feels like an exercise in futility. I arrived with multiple health concerns that I explicitly outlined at the beginning of the consultation, only to have the doctor immediately state, "You've..
The Park Medical Practice
Tracy W.
At last, a callback option that eliminates the frustration of waiting endlessly in a long queue. This is an excellent feature that I sincerely hope remains in place. My interaction today was..
The Park Medical Practice
Sandra C.
Dr. Hassan demonstrated sincere care, attentively hearing my concerns. The clinic efficiently managed their schedule, providing me with an earlier appointment slot due to a prior cancellation, which..
The Park Medical Practice
Vincent R.
Dr. Hassan demonstrated exceptional interpersonal skills, maintaining consistent eye contact and ensuring I was fully engaged throughout our discussion. His transparent and inclusive communication..
The Park Medical Practice
Nikolett T.
Extremely substandard service and intolerable delays The insurance company remitted payment to the GP surgery in early March for paperwork related to a claim. The funds were assigned to a specific..
The Park Medical Practice
james h.
Top-notch customer support that really delivered on expectations.
The Park Medical Practice
Joyce A.
Extremely nice, incredibly supportive, and genuinely friendly individual.
The Park Medical Practice
Serena L.
Exceptional healthcare experience! Consistently offering immediate scheduling flexibility. My son visited twice recently, and Dr. Hassan personally followed up with a compassionate check-in call...
The Park Medical Practice
Julie G.
The service has significantly improved lately. It took some time for medical facilities to fully bounce back from the pandemic. The staff remains courteous and competent. Scheduling appointments and..
The Park Medical Practice
Paul C.
I'm impressed by the streamlined operations at Park Medical Practice. Their services are top-notch, and I would wholeheartedly rate their performance as exceptional.
The Park Medical Practice
Nicola M.
Secured a same-day consultation, met a delightful physician who was incredibly supportive and kind
The Park Medical Practice
Elizabeth C.
Holly demonstrated exceptional service, taking initiative and providing valuable assistance throughout our interaction.
The Park Medical Practice
W T.
Comprehensive blood test results delivered with clear, straightforward insights into each measured component, making the medical information easily understandable and accessible.
The Park Medical Practice
Peter A.
Dr. Hassan greeted me promptly upon arrival, demonstrating exceptional professionalism and genuine compassion. I left the appointment feeling completely at ease and confident. The staff at the..
The Park Medical Practice
Ajiri P.
My initial visit to this medical practice was far from satisfactory. Upon arrival, I was completely unaware of the self-check-in system and waited in the reception line, believing I was following..
The Park Medical Practice
Alex B.
After my two recent consultations for separate health concerns, I want to share my appreciation for the excellent service at this medical practice. The front desk staff was incredibly accommodating,..
The Park Medical Practice
Dave Y.
Recently managed to schedule two typically challenging appointments with remarkable ease. The gentleman who assisted me on the phone was incredibly attentive, grasped my requirements perfectly, and..
The Park Medical Practice
Sarah c.
I want to wholeheartedly endorse Nurse Practitioner Kathryn Botes. Over the past few weeks, I've had two appointments with her, and I must emphasize how incredibly warm, meticulous, and..
The Park Medical Practice
Yvonne S.