West Park Surgery

Making an appointment now requires using an app, which is incredibly annoying. If you're not tech-savvy, the whole process becomes immensely frustrating. The app system is completely unhelpful, with..

Hi I've been registered with this surgery for a few months, and the service has been mediocre at best. Last week, I had a terrible experience when requesting my sick note and prescription refill. I..

If I could award zero stars, I absolutely would - this is hands-down the most atrocious medical facility on the entire planet!!! I implore you, if possible, to flee and avoid this place at all..

When I rang to make a reservation precisely at 08:03 am, the staff member claimed they were completely full. However, when I requested an appointment for the following day, the person answering the..

The surgical practice's service is utterly unacceptable. I arrived for my 9:50 appointment, yet by 11:20 am I was still waiting to be seen. I confronted Mrs Harper, the practice manager, and filed a..

Shocked by the receptionist staff's lack of professionalism and even more astonished that they continue to be employed despite their poor attitude.

I find the female staff at the front desk to be exceptional - they're consistently polite, approachable, and eager to assist. Although I've consulted with multiple physicians, the doctor I'm most..

Steer clear of this medical practice I've been attempting to schedule a consultation for my child since 2020, with no success!

How I wish I could rate this surgery lower than zero - it's absolutely the most horrific medical experience imaginable The reception staff are incredibly disrespectful and unhelpful, displaying an..

The medical staff, including the doctor and nurses, are excellent. The sole drawback is the inconvenience of obtaining repeat prescriptions when the NHS app and surgery computer systems are..

I've found my experience here to be more positive compared to other accounts. The staff at the front desk are consistently accommodating. Scheduling an appointment is typically quick, with..

The front desk staff display a consistently unwelcoming and discourteous attitude.

I had been with this GP surgery since moving into the area and have found it a extremely disappointing experience. The reception staff are shocking and without doubt the cause of the majority of..

My sister resides just a short 5-minute stroll from this medical practice, yet they refuse to accept her as a patient due to her being outside their arbitrary "catchment area". She struggles with..

The staff here are a nightmare, starting with the receptionist and only getting worse. The doctors are terrible, but the surgery manager is truly unbearable - they'll completely drain your spirit...

I went to West Park Surgery to register my infant, as instructed during a prior telephone conversation. Regrettably, the receptionist's demeanor was notably unfriendly and discourteous. The..

Transitioned to application software that requires a computer science doctorate to navigate. Absolutely appalling to abandon users with a text message and zero guidance.

After 13 years, this is undoubtedly the most disappointing medical practice I've encountered. Trying to secure a GP or nurse appointment is a nightmare - calling at 8:00 AM, then again at 10:00 AM,..

The patient volume here is overwhelming. When you attempt to schedule an appointment at 8:20 am, all available slots for the following two days vanish instantly. The next day yields the exact same..

Incredibly supportive personnel, immaculate medical facility, and crucially, they demonstrate exceptional skill in distinguishing genuine medical urgencies from unnecessary theatrics. Appointment..