JC

James C. 2 years ago • From Google

Rating

Bad

Incompetent surgery causing years of unnecessary pain

This GP surgery is absolutely appalling beyond description. A year ago, I sought help for intense back pain, and they dismissed my concerns with basic painkillers and a Physiotherapist who essentially just pulled random stretches from an internet search. After enduring a full year of agony, I finally convinced A&E to conduct an MRI scan. Lo and behold, I have THREE herniated discs, and the A&E physicians strongly recommend surgical intervention. Upon returning to this GP, the doctor wants to send me back to Physiotherapy, despite my explaining my previous futile attempts. A week passes, and no Physio contact. When I call back, I'm told the doctor is on holiday for another week, and I'll need to check his availability later. Most individuals struggle to function with even one slipped disc, yet here I am, managing three while continuing my physically demanding job and suffering for over a year. It's absolutely ludicrous. Today, I'm definitively switching to another GP practice. St Clements Surgery is completely incompetent and unacceptable.

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