St. Clement's Surgery
James C. 3 years ago • From Google
Bad
Incompetent surgery causing years of unnecessary pain
This GP surgery is absolutely appalling beyond description. A year ago, I sought help for intense back pain, and they dismissed my concerns with basic painkillers and a Physiotherapist who essentially just pulled random stretches from an internet search. After enduring a full year of agony, I finally convinced A&E to conduct an MRI scan. Lo and behold, I have THREE herniated discs, and the A&E physicians strongly recommend surgical intervention. Upon returning to this GP, the doctor wants to send me back to Physiotherapy, despite my explaining my previous futile attempts. A week passes, and no Physio contact. When I call back, I'm told the doctor is on holiday for another week, and I'll need to check his availability later. Most individuals struggle to function with even one slipped disc, yet here I am, managing three while continuing my physically demanding job and suffering for over a year. It's absolutely ludicrous. Today, I'm definitively switching to another GP practice. St Clements Surgery is completely incompetent and unacceptable.
I experienced a moment of lightheadedness during my blood draw (I'm extremely uncomfortable with blood tests due to my squeamish nature), but I cannot express enough gratitude for how wonderfully..
St. Clement's Surgery
Devina F.
I am thoroughly impressed with this medical facility. The front desk team exudes warmth and professionalism, and the waiting room is wonderfully designed with a charming children's play zone that..
St. Clement's Surgery
abbie a.
Over the past three years, I've consistently struggled with prescription management at this medical practice. Their medication handling has been incredibly frustrating, with recurring errors like..
St. Clement's Surgery
Sana K.
The medical staff here, particularly Dr. Kotnis and Dr. Hernandez, have been incredibly supportive and accommodating during my visits.
St. Clement's Surgery
Alicia A.
The blonde front desk staff member was incredibly impatient when I politely mentioned my 3:30 appointment, aggressively telling me to proceed to check-in without any guidance. I'm a first-time..
St. Clement's Surgery
Sitara A.
During our visit to Oxford, my son developed an infection. We were directed to this medical facility due to their temporary registration policy, but the receptionists were completely disinterested..
St. Clement's Surgery
Yolanda M.
Dedicated medical professionals who genuinely pay attention to your health issues and take meaningful action. Continued excellence! :)
St. Clement's Surgery
keen f.
The reception team at this medical facility represents the absolute worst customer service I've encountered. Their unprofessional demeanor, lack of competence, and disinterested attitude are..
St. Clement's Surgery
Ellie J.
Every time I visit the reception to schedule an appointment, the blonde receptionist (whose name I don't know) - who is clearly not a native English speaker - is consistently unpleasant. This time,..
St. Clement's Surgery
Ella E.
The front desk personnel were incredibly unhelpful, displaying a shocking level of rudeness and incompetence, matched only by the doctor I encountered. I was left waiting for 35 minutes past my..
St. Clement's Surgery
AJTE V.
I have been a patient at this medical practice for nearly three decades, previously feeling secure with friendly staff and doctors, with my entire family using their services for years. However,..
St. Clement's Surgery
Paul K.
I am utterly grateful to both the reception team and the medical professionals. They consistently surpass expectations and demonstrate exceptional service during every single encounter. They truly..
St. Clement's Surgery
abolfazl k.
Hello, this is Abolfazl. I will be coming to see you this Wednesday at 10 o'clock for my flu vaccination. Thank you, madam. Best regards, Kantan.
St. Clement's Surgery
Nathan W.
During a blood draw, a healthcare professional at this medical practice persistently attempted to coerce me into agreeing to a screening procedure I had explicitly stated I did not desire. The..
St. Clement's Surgery
sarah h.
My child received a summons from the medical facility for vaccination, and we endured more than 60 minutes in freezing temperatures amid a lengthy queue. Upon entering, he was directed to a room..
St. Clement's Surgery
Mr. M.
Exceptional personnel and healthcare professionals
St. Clement's Surgery
Barry C.
The front desk employees consistently demonstrate efficiency and friendliness, with minimal wait times during check-in.
St. Clement's Surgery
Mags C.
Exceptional team! Smooth communication via telephone. Courteous and supportive front desk staff. Wonderful physicians!
St. Clement's Surgery
Play B.
The two-star rating is solely directed at the front desk staff. One specific receptionist stands out as particularly discourteous and ineffective. I've raised concerns repeatedly, but my complaints..
St. Clement's Surgery
ella T.
I called the medical office twice within a month seeking a phone consultation with my doctor, fully aware of my condition and requiring antibiotics. I detailed my situation to an extremely..
St. Clement's Surgery
Robert S.