MB

Mehul B. 3 years ago • From Google

Rating

Bad

Incompetent surgery fails basic patient care expectations

I've been receiving medical care at the Village Surgery for decades, since my youth. Regrettably, a toxic blend of indifference and profound incompetence, conveniently masked by COVID-related excuses, has transformed this practice into a complete organizational disaster. And I use the term "practice" very generously. A straightforward task of filling out a BUPA form, which was submitted on September 12th, has necessitated numerous email follow-ups and over seven phone calls. As holiday music now plays in the background, I'm still futilely attempting to obtain this simple document.

Other reviews for The Village Surgery