PA

Paulio A. one year ago • From Google

Rating

Excellent

Inconsistent care from once great medical practice

I've been a patient at this medical practice since the early 1990s, and initially, it was a fantastic experience with outstanding healthcare professionals and support staff. Unfortunately, in recent years, the original team has been replaced by temporary personnel, which means patients can't develop meaningful relationships with their doctors or establish continuity of care. The staff turnover has also been problematic, with some team members having communication difficulties that make understanding medical concerns challenging. While today's visit was surprisingly efficient—I was third in line and seen promptly with a satisfactory consultation duration—my experiences have been inconsistent. On this particular day, I'd rate the practice a solid 5 out of 5, but there have been times in the past when I would have given them just a 1. With more stable, permanent staff and doctors, this could truly be an exceptional medical practice. Here's hoping for positive changes in the future! 😁😁😁😁

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