Ashfield Medical Centre

The receptionist at this medical practice is incredibly unpleasant and rude, making it advisable to seek healthcare elsewhere if possible

It's absolutely appalling that their phone lines remain unattended, especially during daytime hours, let alone in the morning. This situation demands immediate action, as customers are completely..

The front desk staff could really benefit from improving their interpersonal communication and customer service approach.

I've been desperately attempting to schedule a consultation for my young son, but every time I ring, the staff pick up and immediately disconnect the call. They consistently lack emergency slots and..

Communication with this company has become impossible since COVID-19 hit. It seems like they might be deliberately avoiding phone contact altogether.

Customer service is consistently unresponsive, with phone lines appearing perpetually engaged, as if the receivers are permanently lifted. This is incredibly frustrating, especially considering how..

This experience was absolutely appalling. The receptionist was completely unprofessional, cutting me off and shouting aggressively during our phone conversation. I am utterly shocked and deeply..

It's utterly impossible to connect with their customer service by phone, regardless of how early you attempt to call. All you encounter is a constant busy signal, or worse, they abruptly terminate..

Been a patient at this medical facility for an extended period. It's unprecedented how consistently their daily schedule is completely booked by 8:30 in the morning. Completely unacceptable for a..

Welcoming atmosphere, supportive employees, and streamlined reservation process.

The staff demonstrated exceptional care and successfully helped my daughter feel comfortable and relaxed during her visit.

The appointment scheduling process is utterly absurd and embarrassingly antiquated. Starting at 8am, you're forced into a frustrating cycle of repeatedly dialing, with the system constantly showing..

This medical practice is absolutely atrocious, and patients deserve to know the truth. With over 7000 registered patients, they are legally only permitted to handle 25 patients, which explains why..

The personnel here display a shocking lack of professionalism and competence, demonstrating zero understanding of basic customer service protocols. Scheduling an appointment is practically a futile..

The appointment booking process is a complete nightmare. Their phone system is utterly dysfunctional, forcing patients to repeatedly dial in hopes of someone answering, with no reliable queuing or..

The medical professionals are genuinely supportive and make a sincere effort, though the front desk personnel can sometimes be difficult to deal with, yet there are a few truly pleasant..

Firstly, this is undoubtedly the most subpar medical practice in Milton Keynes, with phone lines that are nearly impossible to penetrate - requiring over 100 attempts just to reach someone. When..

After attempting to make a phone call, I wasted nearly an hour only to be informed that I would not be seeing the doctor. The hospital's advice was for me to urgently reach out to the physician..

I received a prescription for an excessive medication dosage that potentially could have induced a coma. The medication made me extremely sick, and during our final discussion about the incident, I..

The reception staff are extremely off-putting and unwelcoming. These women come across as shallow and incompetent, displaying a complete lack of professionalism. They utterly fail to assist patients..