AS

Amy S. 8 years ago • From Google

Rating

Poor

Inconsistent GP care despite attentive nursing staff

The nursing staff at this practice are excellent and I have no complaints about them whatsoever. The doctors, however, can be quite variable in their approach. Some have come across as dismissive towards concerns and reluctant to take action. I experienced a lengthy wait of several years before receiving a referral to a specialist for ongoing issues that the practice was unable to identify or effectively manage. The standard of care appears inconsistent, and there seems to be a lack of awareness regarding patient histories, which is surprising given that medical records should be readily available. On several occasions, the medical staff have not appeared particularly engaged or invested in addressing my concerns.

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