JR

Jonathan R. one year ago • From Google

Rating

Bad

Inconsistent information about prescription procedures

This practice appears to be experiencing some difficulties. During a recent visit, I received conflicting information about prescription procedures from different staff members. I was given one set of instructions by one person and told something entirely different by another. This inconsistency is frustrating and unhelpful. The practice should ensure all staff are providing the same guidance to patients, or alternatively display clear information at reception about how their processes work. The lack of clarity and coordination has left me disappointed with the service.

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