MC

Max C. 5 years ago • From Google

Rating

Poor

Inconsistent procedures and lost paperwork caused frustration

The practice can deliver excellent care, but there are occasions when they introduce unexpected changes or requirements. I've experienced health concerns where referrals were made without adequate follow-up, and I was removed from their list due to relocation without prior notification about my records. I've observed that their processes can create unnecessary barriers for patients, and these processes seem to be applied inconsistently depending on individual circumstances, which undermines their stated procedures. I'd recommend being cautious and maintaining your own copies of all documentation, as records can sometimes go missing.

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