SC

Shirley C. 5 years ago • From Google

Rating

Great

Inconsistent service with rude pharmacy staff

The medical staff in the general practitioner section were helpful when I went for tests, but I initially struggled to locate the correct address. However, the pharmacy experience was entirely different and unpleasant. The staff were extremely aggressive, loudly instructing me to wear a mask and maintain distance. Despite clearly displaying my lanyard and mask exemption badge, and with the person ahead of me already having moved back to facilitate conversation, they continued to shout at me about staying a specific distance from the counter. My sole purpose was to inquire about directions to the medical research centre. To make matters worse, they provided incorrect guidance, directing me to walk around the back of the building when I could have simply turned right and knocked on the nearest surgery door.

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