Wolseley Medical Centre
Elizabeth L. 7 months ago • From Google
Bad
Inflexible appointment system wasted my time
I required an appointment for a medical examination needed for my employment. When I contacted the practice, I was informed that I would need to submit documentation first, after which they would contact me to arrange a time. I complied with this request, though the process seemed unclear. Subsequently, I received a call stating they could not accommodate me after 5pm and that I would need to take time away from work to attend during their preferred hours. This presents a significant difficulty given my work commitments, as I would need to inform my clients of my unavailability. I pay approximately £90 for these examinations, which typically last around 20 minutes, and the surgery maintains opening hours until 6pm. I attend the practice infrequently, visiting perhaps two or three times annually, and have not previously experienced difficulties. I found the process unhelpful given that this medical is essential for my employment. The requirement to make multiple trips to drop off and collect paperwork, combined with the inflexible appointment availability, means I am unable to proceed with my plans as the medical cannot be completed in time. This situation is frustrating and feels like a considerable inconvenience.
I switched to a different practice that was more conveniently located, but I deeply regret this decision. The new practice is difficult to reach by telephone and obtaining appointments has proven..
Wolseley Medical Centre
elizabeth l.
I required an appointment for a medical examination needed for my employment. When I contacted the practice, I was informed that I would need to submit documentation first, after which they would..
Wolseley Medical Centre
Graham F.
The staff proved to be very helpful.
Wolseley Medical Centre
HIKIKOMORI H.
The service fell significantly short of expectations, with responsibility being deflected rather than acknowledged.
Wolseley Medical Centre
Geri O.
Disappointing experience with management of long-term sleep difficulties and worry concerns. If you are dealing with these types of issues, you may wish to consider alternative healthcare providers.
Wolseley Medical Centre
Aaliyah M.
This practice has not met my expectations. I found the staff to be unwelcoming and unhelpful, and the reception team seemed indifferent to patient concerns. The overall experience fell short of the..
Wolseley Medical Centre
Jane S.
We relocated to this practice and have found them to be significantly better. I cannot criticise them as they have provided excellent support for both myself and my spouse. The staff have been..
Wolseley Medical Centre
Jo A.
I share the concerns raised by others regarding one member of the reception team who comes across as dismissive and somewhat discourteous. It's concerning that patients may not receive the support..
Wolseley Medical Centre
S J.
I would like to express my gratitude to the team for their assistance with an important administrative matter. The administrative staff and practice management were particularly helpful throughout..
Wolseley Medical Centre
p p.
Still waiting to speak with my healthcare provider. My test results came back negative and there appears to be a lack of willingness to provide assistance. Am I considered a patient or not??
Wolseley Medical Centre
elicorcar W.
This practice has significant operational challenges. The telephone lines are consistently difficult to reach. The waiting area maintains uncomfortably high temperatures with inadequate ventilation,..
Wolseley Medical Centre
Paul M.
I have consistently had positive experiences.
Wolseley Medical Centre
Charlene M.
This has been the finest GP practice I've experienced. I've been able to secure same-day appointments during urgent situations on several occasions, and the subsequent care has been comprehensive...
Wolseley Medical Centre
Melanie T.
I have updated this review to 5 stars as I have personally observed significant improvements. Thank you. It is unfortunate because the clinical staff here are excellent, however I have found one..
Wolseley Medical Centre
me i.
I have visited this practice on two occasions. During one appointment, I felt the clinician was dismissive of my concerns and their demeanor seemed unprofessional. On another visit, I found the..
Wolseley Medical Centre
anita j.
Lovely surgery. The clinical staff are excellent but it can be challenging to reach the practice. I've been attempting to get through for several days without success.
Wolseley Medical Centre
Adambomb h.
I have found the clinical staff at this practice to be excellent, and they have maintained high standards of care even during challenging circumstances. The team demonstrates professionalism and..
Wolseley Medical Centre
Kelly F.
Excellent medical professionals
Wolseley Medical Centre
Dave S.
Excellent service, there is consistently someone available to see me. I find myself needing to visit more frequently due to various health concerns, but the staff remain welcoming and helpful..
Wolseley Medical Centre
Simon H.
I recently had a medication review conducted over the phone. The consultation felt quite brief, with minimal discussion about my current prescriptions. While my first review appointment was more..
Wolseley Medical Centre
Rachael F.