Pocklington Group Practice

I received a comprehensive health assessment with appropriate referrals and follow-up arrangements put in place. The care I received was notably better than what I had experienced at a previous..

I found the appointment to be unhelpful and felt that a month passed without achieving the outcome I was hoping for.

The reception team provided excellent service, and I received a prompt call from the duty clinician.

I have never come across such a well-coordinated and welcoming medical practice. Appointments are consistently managed so that I receive a consultation or speak with a clinician on the same day.

I had a very negative experience during my visit. The staff were unhelpful and discourteous throughout my appointment. I found the overall atmosphere unwelcoming and would not feel comfortable..

The appointment booking system appears unnecessarily complicated and may discourage people from accessing medical care. A straightforward conversation with reception staff to arrange an appointment..

Disappointing experience with the service provided. There were concerns about how confidentiality was handled, and the approach sometimes felt dismissive. It would benefit the practice to remember..

The reception team are very helpful and accommodating. I have also found all the clinical staff I have encountered to be caring and supportive throughout my visits. Overall, I have received good..

Excellent service, very well structured.

I cannot speak highly enough of the service provided by this practice. Even though I was not an existing patient, I received prompt, welcoming and professional care. It was remarkable! I am very..

Excellent speed of response. Demonstrated care and meticulous attention to detail. Very impressed overall. Having recently relocated from another area, I found the service to be remarkably..

Absolutely brilliant. We are fortunate to have this practice available in our area.

We feel very fortunate to have access to this practice. The staff members are consistently friendly and demonstrate genuine care. The new patient request form for addressing health concerns is an..

Faced ongoing difficulties with appointment scheduling processes I found myself needing someone to monitor my phone constantly, given the challenges with how appointments were arranged. When my..

We are very fortunate to have access to a high-quality general practice service in our local area, and the initial assessment and prioritisation system is outstanding. We are grateful for this.

Disappointing experience at this practice. While the facilities appear well-maintained and modern, the interactions with staff were unpleasant and unwelcoming. The management approach seemed lacking..

The practice continues to provide excellent care to the local area, with a welcoming and approachable team.

My spouse and I registered with this practice approximately five months ago, and following a lengthy period of receiving adequate but uninspiring care elsewhere, I was pleasantly surprised by the..

The receptionist's manner was quite unwelcoming. I don't visit the surgery regularly, so I wasn't familiar with the self-check-in process for appointments. While I was waiting, a couple of staff..

A pleasant contemporary medical facility with a welcoming and capable team. Appointments typically require advance booking through various convenient methods including an online system with..