Jubilee Medical Centre
El E. 4 years ago • From Google
Excellent
Jubilee medical centre saved my husbands life
I want to express my heartfelt gratitude to Jubilee Medical Centre for their role in saving my 30-year-old husband's life. After just 3 days of illness, I contacted them as his condition was rapidly declining. The reception staff were incredibly supportive and compassionate, securing a same-day telephone consultation with a doctor on 13/8/21. When I initially missed the first call while assisting my husband in the bathroom, the doctor ensured they called back and promptly referred us to Whiston Hospital A&E, given my growing concern. I had already requested an ambulance, feeling increasingly worried about transporting him myself. Regrettably, the ambulance service's overwhelming workload resulted in a 7-hour wait. Upon arrival, the paramedics noted he appeared slightly improved, and his observations seemed stable. I doubt they would have transported him without the GP's urgent referral. I am immensely relieved that the doctor prioritized caution, as it was discovered he was critically ill with septicaemia. His clinical condition significantly deteriorated just hours after arriving in A&E, but treatment had already commenced when his alarming blood test results were received. He is now home, recovering after an intensive care stay and open-heart surgery, with the GP practice continuing to provide exceptional support. The follow-up GP consultation on 7/9/21 was extraordinarily compassionate. They attentively listened to my concerns during his recovery, arranged necessary tests, prescribed additional medication, and ensured our mental well-being following this traumatic experience. Their genuine empathy profoundly comforted both my husband and me, alleviating our anxieties. I am deeply thankful to the practice and the NHS for saving my husband's life.
I switched to this medical practice a couple of years back, and I couldn't be more impressed. The staff genuinely listen to patients and provide comprehensive explanations for everything. Their..
Jubilee Medical Centre
Jason B.
Completely unacceptable terrible front desk staff, terrible navigation system. When you inquire about a health concern, they resort to searching Google - utterly pathetic and unprofessional.
Jubilee Medical Centre
Gillian P.
Visited the medical facility recently and was greeted by a delightful front desk staff member. I'm considering becoming a patient here, but I'm concerned about the online system. My primary worry is..
Jubilee Medical Centre
Michelle D.
I am becoming increasingly exasperated with this surgery's communication. Every time I call, I'm met with silence and my consultations have gone completely unanswered. I've reached my absolute limit..
Jubilee Medical Centre
Janet K.
My child is struggling with mental health and experiencing low spirits. He completed an e-consultation on Tuesday and was informed someone would contact him on Wednesday. No call came, so he had to..
Jubilee Medical Centre
mike c.
Exceptional medical professionals who consistently provide top-notch care. The front desk staff are consistently friendly and accommodating. Truly outstanding healthcare experience.
Jubilee Medical Centre
Paula B.
I've been seeing this medical practice for nearly three decades without any issues. Recently, I've experienced some health challenges over the past fortnight, and the care I've received has been..
Jubilee Medical Centre
Jennifer M.
Unable to schedule a visit for my kid, impossible to access online consultation, what a complete mockery of healthcare service!
Jubilee Medical Centre
Ben C.
I rarely give a 1-star review, so this deserves your attention. In my two years here, not a single query has been correctly addressed by admin or reception. I'm consistently dismissed, given..
Jubilee Medical Centre
Viki D.
I submitted my prescription on Sunday, expecting to pick it up by Wednesday. When I arrived on Thursday, they told me to return on Friday. By then, I had already exhausted my existing medication..
Jubilee Medical Centre
Grace J.
This medical practice demonstrates a complete lack of patient compassion and should be entirely avoided. The office manager stands out as especially unprofessional and discourteous.
Jubilee Medical Centre
Rachel K.
Regrettably, I'm compelled to award this establishment a single star due to its continuous decline in service. For three consecutive days, I've attempted to secure an appointment or phone..
Jubilee Medical Centre
Sadia M.
I arrived at the clinic struggling with breathing difficulties, and the care I received was exceptional. The staff were attentive, thoroughly examined me, and provided treatment. This medical..
Jubilee Medical Centre
Jamie D.
Absolutely dreadful medical practice. Getting face-to-face time with a physician has become incredibly rare. They're obsessed with digital consultations that completely fail to meet patient needs...
Jubilee Medical Centre
Carl A.
Truly exceptional service with incredibly welcoming and supportive reception staff. The medical professionals at this center are top-notch - definitely the finest in Liverpool. I can confidently say..
Jubilee Medical Centre
Miriam L.
After being with a different local practice for almost four decades, I switched to this surgery and couldn't be happier. The service has been top-notch, and despite the challenges facing NHS..
Jubilee Medical Centre
Ronnie S.
Scheduling website claims to offer online booking, yet consistently lacks any available time slots for appointments.
Jubilee Medical Centre
jimmy c.
A big thank you to Claire for efficiently resolving the confusion surrounding my recurring medication order. Appreciation James Catterall
Jubilee Medical Centre
Gaynor J.
I phoned the company early in the morning and endured a lengthy wait with 12 other callers, spending 38 minutes on hold only to be promised a return call. I clearly explained that my job prevents me..
Jubilee Medical Centre
k C.
Endless waiting on hold, only to receive a terrible diagnostic link that invariably recommends hospital emergency care! Upon arriving at the clinic, the staff demonstrate zero professionalism,..
Jubilee Medical Centre
Anne S.