Essex Lodge Surgery

The employees demonstrate exceptional courtesy, providing valuable assistance and comprehensive information. They maintain a professional demeanor while showing genuine concern, delivering an..

I stopped by the medical practice on December 2nd near 4:30 PM to check on some test results. The receptionist, who had beautifully styled brown hair with soft waves, was exceptionally kind and..

I have been receiving care at Essex Lodge for more than two decades and can confidently say the quality of service has been outstanding. Whenever I complete an online form (via text link), a doctor..

I appreciate Dr. Sultana Aktar's dedication and assistance provided to our group.

My family and I have all been patients at Essex Lodge Surgery for over 20 years, and for the most part our experiences have all been really positive, especially considering the stress the NHS has..

This surgery is absolutely abysmal for my children. The reception team displays zero professionalism, with Ruby and Sara setting terrible examples. Ruby completely disregards patients, while Sara..

Every general practice in the UK will encounter a spectrum of opinions regarding their service, heavily influenced by the dynamics between patients, clinicians, and administrative staff. Currently,..

I want to express my gratitude to everyone at the clinic, from the doctors to the front desk staff! Whenever we reach out, they are incredibly supportive, kind, and always go the extra mile to..

My recent surgical encounters have been a mix of positive and negative moments. Both physicians I consulted provided exceptional medical attention and advice. They thoroughly examined me, listened..

Hi there, I recently contacted my general practitioner regarding a prescription issue that the pharmacy hadn't resolved. The doctor promptly guided me to speak with the staff at the clinic, and I..

I was thoroughly impressed by Halima's exceptional customer support when I called. She promptly addressed my concerns regarding my grandmother's situation and was incredibly responsive. With..

The representative who handled my callback was exceptionally polite. They successfully scheduled an appointment in the near future and also provided me with an update regarding the status of my..

Absolutely dreadful medical practice. Getting an appointment when you're most in need is practically impossible. How is it acceptable to have wait times of 3-6 weeks just to see a doctor? Such..

Absolutely dreadful encounter. I'm planning to switch healthcare providers without delay.

AN ASIAN REPRESENTATIVE (CLEARLY QUITE YOUNG) DEMONSTRATES INCREDIBLY UNPROFESSIONAL BEHAVIOR DURING PHONE INTERACTIONS! SHE ABRUPTLY TERMINATES CALLS WHILE CUSTOMERS ARE MID-INQUIRY! THIS..

An exceptional surgical experience that truly stands out among my medical procedures. Grateful for the care and expertise provided.

Absolutely a botched surgical procedure. Hostile, deceitful, and completely dismissive of patient concerns when referring to Newham's General, even misidentifying the incorrect anatomical region...

Despite my knee joint discomfort, I arrived limping, hoping for assistance, but was completely ignored. The entire staff demonstrated a shocking lack of helpfulness. The reception area was..

I've been receiving care at this medical facility for quite some time. During my recent visit, I was greeted by the receptionist Claudia, who provided exceptional assistance and demonstrated..

My medical condition has been fluctuating lately, and whenever I've required an appointment or just sought guidance, Essex Lodge has been exceptional. Given my work schedule, securing a convenient..