Heywood Health

Disappointing experience with availability. Struggled to secure appointments despite calling early in the morning and being among the first callers attempting to book.

Unable to arrange a blood test through this practice. I was informed that I could obtain empty sample containers and have the testing completed at the hospital instead. This approach seems to offer..

Excellent surgery that consistently provides me with wonderful care whenever I require their services. I would strongly suggest them to others.

I attended an appointment regarding my child's health concerns. I was worried given my child's additional needs and was uncertain whether we would receive an appointment or face extended waiting..

I attended an appointment this morning and found the service to be unavailable. The staff repeatedly questioned why I visit frequently, which I felt was inappropriate and invasive. Overall, I did not..

I have experienced some health concerns over the past year and a half, and the team at this practice has been wonderful. They have demonstrated both professionalism and compassion throughout my care...

The practice was not particularly crowded during this appointment. There was adequate space available to observe social distancing measures, and a sanitizing station was positioned at the entrance.

I contacted the surgery seeking guidance, and a member of the reception team asked me several questions before providing information about receiving treatment at the pharmacy rather than requiring a..

Consistently demonstrated helpfulness and respectfulness throughout my interactions.

I have found the experience at this surgery to be deeply disappointing since a merger between two practices was implemented without adequate communication or consultation with patients from the..

Did not provide meaningful support for my eating disorder over a fifteen year period.

This surgery is extremely difficult to reach in the morning when trying to book an appointment. Having attended this practice on two separate occasions over a period of more than 15 years, I have..

My family have recently joined this surgery and the experience has been exceptional compared to my previous healthcare providers, who were also very good. The waiting area is clean and..

Unable to secure an appointment at this practice. The reception experience was disappointing overall. The staff at the desk appeared dismissive and asked overly detailed questions about the reason..

This has been the most disappointing medical practice I have encountered throughout my many years as a patient. There have been numerous occasions when issues have arisen with prescription management..

This medical practice has not met my expectations based on my previous experiences.

They're constantly busy, and these reviews make it seem like staff are just sitting around doing nothing. The receptionists are juggling phone calls while booking appointments all day long. People..

Terrible experience!!! It is extremely difficult to obtain an appointment at this practice. I ring regularly and either receive no response or, when someone does answer, I am simply told to call back..

Unable to secure an appointment through standard channels. Called early in the morning only to learn that slots were unavailable and was directed to access out of hours services instead. The out of..

The staff here are friendly and caring, delivering excellent care. My grandmother had a wonderful experience with the clinicians at this practice. I would happily recommend this surgery to others.