Aylesford Medical Centre
KC
Keren C. 3 years ago • From Google
Bad
My parents are in a vulnerable position. My mother has significant health limitations that make her susceptible to serious complications from minor illnesses. Since the practice changed management, they have been awaiting an important vaccination. They have received multiple explanations for the delay, which has been frustrating. My father provides care for my mother, and I am currently some distance away dealing with my own health challenges. The delay in this vaccination is affecting my ability to visit them as planned. Despite raising this concern with the practice on several occasions, the situation has not progressed. The change in management was not clearly communicated to them, and they feel the standard of care has declined since the transition.
Pugh B.