The Cromwell Primary Care Centre

Excellent service provided by the care centre, much appreciated. One observation though, likely not the centre's responsibility given that the pharmacy and other businesses share the car park, but..

The team here was welcoming and the appointment was handled promptly. 👍

Outstanding care and team members

The team here are pleasant and welcoming, though there is quite a lengthy wait to be seen. There are dental services available at this location, though accessing them requires a referral process.

The team demonstrated a professional approach throughout my visit.

Extremely disappointing experience with poor coordination between different staff members and inconsistent practices across the centre. There was a tendency to redirect issues from one person to..

The practice maintains high standards of cleanliness and comfort, with smooth and well-organised operations.

I have had difficulty accessing this surgery. My family member has a medical condition requiring ongoing care, and I have been attempting to arrange an appointment for an extended period. When..

I'm quite dissatisfied with my experience. My concerns were not properly addressed during the appointment. I was simply told that my results would be forwarded to my usual healthcare provider..

Excellent standard of care provided

I believed I had completed my registration approximately two months prior, however there appeared to be no documentation of my submission despite delivering the forms in person. When I attempted to..

Attended an appointment at the dermatology department for a procedure following a referral. It was a weekend morning and my first visit to the facility. The parking arrangements were excellent. The..

I had a positive experience with the out of hours clinician, who was approachable and attentive to my concerns. However, my overall experience was negatively impacted by my interaction with the..

The team members were approachable and I experienced no issues with the clinical staff.

The practice demonstrated good organisation and maintained appropriate spacing between patients.

The doctor I saw is kind and wonderful, but I'm not a fan of the triage system used at the practice.

A highly organised and competent experience

We are very satisfied with our decision to choose this practice. Throughout our visits, from the front desk staff through to the clinical team and all other members of the practice, we have..

Excellent experience with friendly and helpful team members.

The clinic is easy to find. I was seen promptly and the staff were very helpful. I saw a clinician who was extremely pleasant and helpful.