Moss Healthcare Kings Road Harrogate

The facility was well-maintained and the front desk team provided excellent assistance.

I recently experienced an urgent health concern and was pleasantly surprised by the swift response. A telephone consultation was arranged within sixty minutes, and the necessary medication was..

The practice nurse was very efficient and friendly during my blood test appointment. It was a positive experience. Thank you.

I received outstanding care during my visit. The clinician's thoroughness and compassion made me feel comfortable and well-informed. The reception team were also very helpful, which added to the..

Disappointing experience I contacted the practice to arrange an appointment as I was experiencing chest discomfort and related concerns. I was given an urgent appointment with a clinician who..

Everything went well - much appreciated!

It was straightforward to arrange an appointment and I was attended to at the scheduled time. The team demonstrated a welcoming manner and appeared well-informed.

Quick and well-organised today. Excellent.

I have been attending this practice for nearly six decades and have consistently received thoughtful and compassionate care from all members of the team, including reception staff, clinical nurses,..

The clinical staff were excellent.

Competent, supportive and goal-oriented

My initial appointment at the practice was a positive experience, with the team demonstrating warmth and approachability throughout. I appreciated their courtesy.

The receptionist was genuinely pleasant and well-informed, though the nursing staff seemed unhappy. The healthcare professional who performed my blood test was largely silent and appeared to go..

The clinician returned my call within 2 hours, which was excellent. They were very professional, explained everything clearly, and made me feel at ease.

At a time when contacting a GP surgery can feel challenging, this practice stands out as truly outstanding. The operational systems are well-designed, featuring an effective initial assessment..

The service provided here is excellent, particularly when prompt attention is required.

The receptionist's manner was unhelpful and dismissive, which left me feeling quite let down by the experience.

Testing blood samples were collected in a well-organised manner with prompt and friendly service.

I'm very grateful to the clinical team who managed to see me the same day I called about a health concern. I was seen promptly, received necessary tests, and had another test arranged for the..

I called at 5.52pm and was number 7 in the queue. By 6pm I had moved to number 5 in the queue. I assumed the practice closed at 6.30pm so I remained on the line. At 6.20pm I was number 1 in the..