Priory Fields Surgery

The website claims customers can submit inquiries at any time and expect a response during business hours, but whenever I attempt to contact them outside of standard working hours—whether early..

The front desk personnel left much to be desired. We called earlier that day to confirm the new patient registration procedure and were assured we could register until 6 PM. Upon arrival at 5, we..

Contacting the medical practice by phone has become utterly frustrating. I've spent entire afternoons repeatedly dialing, only to be forced to physically visit the office and speak with a..

Absolutely dreadful customer service from their reception team. I attempted to have a Life Certification form certified at this clinic, which they unexpectedly refused, despite my sister managing..

The medical practice consistently misplaces blood tests and specimens, leading to significant frustration and additional work for patients. Definitely not an efficient or smooth service, especially..

You visit a medical professional when something is troubling you. As a mother, you bring your child because you're worried. If you're a parent fortunate enough to encounter DANIEL, prepare..

Compassionate medical professionals who genuinely care. The front desk can be challenging to reach, but the staff are approachable and communicative. There's room for improvement in their internal..

Completely pointless and a total waste of my time. I called in the morning to schedule an appointment, only to be told a doctor would contact me via phone to assess my issue. When the doctor rang, I..

I've attempted multiple times to contact a receptionist by phone for my Mother, only to be met with an automated system pushing me towards online services. When I try to bypass this, I'm left..

The staff consistently provide top-notch assistance, and their digital platform performs exceptionally smoothly.

The pharmacy's premises are woefully cramped considering the volume of prescriptions they handle. Parking is extremely limited, forcing patients to rely on the Sainsburys car park, which is..

Absolute exercise in futility, the phone connection drags on endlessly, and the pharmacy staff are perpetually unavailable when you select their contact option. When you eventually manage to connect..

What used to be an exceptional medical practice has steadily deteriorated into a subpar experience. The phone lines are perpetually unanswered, and booking an appointment has become an arduous task..

The front desk staff were incredibly rude and provided zero assistance, which leads me to suggest finding a different medical facility for your needs.

Getting a medical consultation here is like waiting for a miracle - the appointment wait times are so ridiculously long that your health might deteriorate before you even see a doctor. I strongly..

Abandoned me without medication, completely unresponsive to my urgent medical needs!

A welcoming clinic Spacious reception space

The medical staff demonstrate a complete lack of empathy towards patients. Scheduling appointments is a nightmare, and they frequently cancel at the last minute when you arrive. Their approach to..

The personnel and physicians here are incredibly supportive, friendly, and well-informed. I've consistently found that scheduling and wait times are remarkably efficient and never inconvenient.

The pre-recorded message you're forced to endure before accessing any options is excessively lengthy. Certainly, discussing COVID and online services is important, but anyone could craft a script..