GG

Gabziiee G. one year ago • From Google

Rating

Poor

Kind doctors saved the day

The general practitioners at this medical center are truly exceptional. Dr. Katana, Dr. Noble, and a compassionate Black nurse who has been working there for over two years are the highlight of this practice. However, the reception staff desperately need improvement, as their conduct is unacceptably rude and disrespectful. I experienced a particularly offensive interaction when calling to schedule an appointment for my ill partner. The receptionist's response, "Is he not adult enough to speak for himself!", was completely inappropriate. When I pointed out the inappropriateness of her comment, she refused to book an appointment. I've given this surgery a two-star rating because while the doctors are outstanding, the reception staff's behavior is deplorable and falls far below basic standards of professional communication and respect.

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