The Family Surgery

At the clinic, patients are typically processed quickly by nurses, but doctor consultations can involve substantial waiting periods. A few of the front desk staff could benefit from customer service..

Smooth patient registration process with a welcoming and calm atmosphere inside the facility. The check-in was straightforward and the environment felt comfortable and stress-free.

Over my seven-year relationship with The Family Surgery, I've consistently experienced exceptional care and compassion from their entire team. Whenever I've required medical attention, whether for..

The front desk staff could definitely benefit from some customer service training and etiquette lessons.

Welcoming personnel and a hospitable medical facility with a warm atmosphere.

At this medical practice, I consistently encounter top-notch service. The front desk team is exceptionally friendly and professional, and scheduling appointments—whether in-person or via..

I cannot express enough praise for The Family Surgery. Whenever I've required medical attention, they've promptly accommodated me with convenient appointment times. The entire staff provides..

Very quick, efficient and painless surgical procedure. All my questions were answered thoroughly and efficiently. I couldn't recommend the service more highly.

Exceptional customer care, incredibly polished and welcoming. The complimentary coffee, treat, and thoughtful chocolate reward for courage were delightful touches. Much appreciation for the..

Underwent a small procedure this morning, and I'm truly grateful for the exceptional care provided by Leslie and Caroline. Their kindness and professionalism made all the difference.

I went in for a minor surgical intervention today, and despite it being a small procedure, I initially experienced some apprehension. However, once Lesley walked me through the details, my anxiety..

The front desk team and employees were incredibly supportive and kind when helping my parents through a challenging time. I'm truly grateful for their compassionate service. I cannot recommend them..

Had a procedure with Lesley and Caroline to remove a cyst and skin tag. These two professionals were incredibly warm and put me completely at ease during the treatment. I would absolutely endorse..

Called precisely at 8am, endured a 12-minute hold period and was STILL unsuccessful in securing an urgent same-day consultation for a critical health issue. The medical practice's inadequate triage..

Truly exceptional throughout the entire experience, from the initial staff interaction to the precise procedure and comprehensive follow-up guidance - absolutely top-notch 👍

What a fantastic medical practice. The staff are incredibly compassionate, and the nurses are truly warm and welcoming. It's been remarkable how efficiently they've managed all our family's medical..

Lesley and Caroline ensured I felt completely at ease and well-cared for during my visit. I would absolutely endorse this practice and am truly grateful for their exceptional service. Thank you so..

Always feel warmly received whenever I visit this place

Exceptional care. I am deeply grateful to Dr Aylewood and Dr Rigby for their compassionate assistance in managing my depression and anxiety.

I visited the minor surgery practice, a recently established service, and was greeted by Lesley Grundy and Caroline. Both healthcare professionals provided a comprehensive explanation of the..