CP

Charlie P. one year ago • From Google

Rating

Excellent

Kind phlebotomist made me feel safe

I had an incredibly positive encounter at this facility... Though I didn't catch the phlebotomist's name, I'm typically quite anxious about blood draws. Upon entering, she immediately inquired about my comfort level and, recognizing my nervousness, offered me choices about positioning and thoroughly explained the procedure, including the number of blood vials needed. When her first attempt was unsuccessful, she professionally asked if I preferred to continue or reschedule. I opted to proceed, and she successfully collected the sample with minimal discomfort. Afterward, she thoughtfully provided me with water and offered biscuits. As someone who usually feels mortified and extremely apprehensive during blood tests, I was remarkably at ease. She was attentive and ensured my well-being before allowing me to leave. While I regret not getting her name, this was undoubtedly the most comfortable blood draw I've ever experienced 🙂

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