Victoria & Mapperley Practice

An average GP practice with similar pressures and lack of appointments for the most, which is understandable, however, they go the extra mile in the wrong way, so if you called the GP for an..

The medical staff here are truly exceptional They are deeply committed to providing the most comprehensive guidance and support These professionals possess remarkable skills and genuine compassion..

My interaction with the receptionist was thoroughly frustrating. She displayed a discourteous demeanor, demonstrated a lack of knowledge about the online registration procedure, and even suggested..

An absolute disaster of a general practitioner - completely incompetent and utterly unprofessional.

An absolutely fantastic and compassionate healthcare facility. My visit today was truly exceptional. Heartfelt appreciation to the entire team.

Getting a consultation at this practice can be worthwhile if you manage to secure one, but the real challenge lies in navigating their reception. Trying to reach someone on the phone feels like an..

This establishment is completely unsatisfactory.

Absolutely terrible front desk service!!!!

I'm completely baffled by your business operations. The moment you open, every single phone line goes dead, making it impossible to contact or utilize your services. What's the point of being open..

It took an excessively long six weeks just to secure an appointment, and after reading various accounts, I'm feeling quite anxious about what awaits me at this location.

This medical practice is utterly appalling. Their reception staff are completely incompetent, consistently ignoring incoming calls - I've personally experienced calling over a dozen times with zero..

Absolute letdown! Zero stars if I could. Completely unsatisfactory.

This medical practice is absolutely the finest I've encountered. Having recently relocated, I'll genuinely miss these healthcare professionals. While the front desk staff could enhance their..

Absolutely terrible customer support!!!! They put me on hold and ignored my calls, forcing me to dial their number 78 times. I am completely frustrated and let down!

Every visit means a different physician, which makes me feel like an afterthought rather than a valued patient. The inconsistent care and impersonal approach leave me feeling distinctly unwelcome,..

Absolute garbage service with zero accountability. They never schedule appointments despite having no customers, and they're perpetually closed. Their staff provides zero assistance and constantly..

Can't get a timeslot anywhere. They consistently ignore incoming calls. The employees are completely unhelpful and rude.

The facility maintains a tidy appearance with cheerful interior design, despite showing some signs of age, though the entryway could benefit from improved illumination. During my visits, I..

The nursing staff was incredibly welcoming, detailed, and supportive during my visit. My sole frustration was the lengthy wait time when attempting to schedule the initial consultation by telephone.

One star is far too generous. This practice is led by a tyrannical, authoritarian leader who believes she has the power to arbitrarily decide whether patients can access critical, life-preserving..