Pickering Medical Practice

Extremely pleasant and efficient experience.

This practice is undermined by its outward presentation. It has the potential to discourage people from visiting what is otherwise a clinically outstanding medical facility.

A member of the nursing staff at this practice demonstrated exceptional care by insisting I seek hospital treatment when others were dismissive of my concerns. It turned out that urgent intervention..

Frequently experienced delays in obtaining prescribed medications. Repeat prescription requests typically require more than a week to process. Staff appeared to lack clarity on procedures...

Excellent healthcare professionals. I appreciate all the support you provide. I recognise that you don't receive the recognition you merit.

The reception staff could benefit from improved professionalism and courtesy. A little politeness and consideration would make a significant difference to the patient experience.

I had an excellent experience today with very pleasant and helpful staff. While visiting the area this week, I developed an ear infection and needed assistance. I was informed that a member of the..

The team here has consistently demonstrated professionalism and a supportive approach, delivering suitable and beneficial care on each occasion I have attended. As someone who visits regularly for..

I've experienced some recent issues following an animal bite and have made several visits and phone calls to the practice. Everyone I've encountered, both in person and over the phone, has been..

I recently underwent a surgical procedure and the subsequent care provided by the entire team at the practice was outstanding. I'm very grateful for their support!

I requested information about my blood type, which I believe is important to have available in case of an emergency. However, the practice was unable to provide this information to me. I find this..

I don't typically use NHS services regularly. However, I recently thought I might have a hernia. After checking the NHS website, I felt it was important to get it looked at promptly. (Honestly,..

Experiencing health concerns? This is a suitable place to visit. The facility maintains good cleanliness standards and the team generally demonstrates competence in their work.

Having experienced a previous practice where getting an appointment took considerable time and the staff were unwelcoming, I found this practice to be exceptionally well-organised with genuinely..

I find the approach of some clinicians quite frustrating, though I'm not always certain who I'm seeing. I have a long-term condition requiring ongoing management and follow-up appointments, but I..

The practice consistently provides me with excellent care and attention.

The reception team's manner during my phone call was dismissive and curt. Their approach detracts from the overall standard of care provided by the practice.

We recently relocated to the area and have found it extremely challenging to access GP appointments. Waiting periods of several weeks are required just to receive a telephone consultation. The..

The receptionist displayed a poor attitude and came across as rude. They seemed disengaged and unwilling to be present in their role.

The typical experience involved a minor wait, but once seen, matters were dealt with promptly and efficiently.