Kingswood Surgery

Absolute disaster of a medical procedure with zero availability for scheduling, disrespectful personnel, and a complete mockery of healthcare delivery.

Terrible ordeal. Squandered more than 60 minutes attempting to connect with their support team twice in one day—once in the morning and again later—only to be dismissed without help and advised to..

Initially, I harbored some skepticism based on earlier feedback, but my recent visit to Kingswood Surgery completely transformed my perspective. The moment I entered, I was met with a friendly..

The personnel at Kingswood Surgery have demonstrated remarkable helpfulness, courtesy, and professionalism. My previous perception of the practice has shifted significantly, and I feel the need to..

This practice is utterly broken and dysfunctional. It represents the most abysmal customer service I've encountered in decades of medical treatment. Absolutely EVERYTHING becomes an exhausting..

I've received outstanding care from Dr Santos, the midwife, and other staff members. My most recent consultation with Dr Santos was incredibly helpful, and I was truly appreciative of his..

The nurse was incredibly kind and attentive while providing me with excellent care.

Wasted over an hour and a half trying to contact the office, finally got through only to be left on hold for another half hour. Switching healthcare providers due to this terrible experience.

Absolutely no value in their front desk service, as they simply direct you to a dysfunctional online link. If I could rate lower than zero stars, I would. After decades of loyalty, I'm actively..

I was initially hesitant about signing up with this medical practice due to some critical feedback online, but my actual experience has been nothing short of excellent, and I'm truly appreciative...

Returned to this medical practice after trying out a different clinic, mainly because of its convenient location. Scheduling my appointment was a breeze, and Dr. Rajapaksa was truly exceptional! She..

Terrible experience!!! I submitted a form expecting a response about resolving my issue, and after seven days, I've heard absolutely nothing. They informed me they cannot schedule appointments,..

For six years, I've been dealing with a frustrating registration process where they repeatedly remove me from their system and demand I re-register. This has happened five separate times. When I..

Terrible medical practice that completely fails to communicate. They never pick up the phone and provide zero assistance when you need help.

This surgical practice is absolutely dreadful. Every single morning, I dial precisely at 8am and invariably find myself trapped in a seemingly endless phone queue for over 60 minutes. After enduring..

Never enough employees, making it impossible to book a slot, and they frequently bail on scheduled visits at the last possible moment 🙃

I just had an appointment with nurse Julia, and she was incredibly attentive to my husband. She was thorough in her explanations and showed genuine care. Another nurse named Zorah also came in, and..

Zero stars would be too generous for this place. Steer clear of their surgical services! From the moment you walk in, you'll encounter nothing but discourteous behavior, starting with the..

This establishment has no business continuing operations. Their egregious medical malpractice nearly resulted in the death of one of my relatives.

I reached out to the surgery and endured a 26-minute wait just to be told to use their app. I shared my worries about my 7-year-old son and expressed my hesitation to hang up without an appointment,..