Trafalgar Medical Group Practice
Gemma P. one year ago • From Google
Bad
Kiosk shamed me in front of everyone
I was compelled to perform my own medical assessment since they no longer permit nurse consultations. This 'Health check kiosk' was positioned smack in the center of the waiting area! With zero privacy screen, every patient in the room observed me weighing myself, taking my own temperature, measuring my blood pressure, and answering deeply personal questions about my birth date and intimate health details. This represents not just a significant GDPR violation but an utterly humiliating experience, having ten strangers witnessing and reading my confidential medical information. When I raised my concerns with the receptionist, I was casually told, "Oh yes, we know we need a screen." Unbelievable. This is quite possibly the most appalling medical practice I've encountered - you should be thoroughly ashamed. The ironic sign in reception reading 'Be kind, we are doing our best' is particularly galling. Clearly, you are not doing your best at all!!??
What's the purpose of being enrolled with a doctor if you can't ever secure an appointment? I spent an entire week persistently dialing 138 times, always starting precisely at 8am, yet I was unable..
Trafalgar Medical Group Practice
Luka G.
The healthcare professionals at this clinic are top-notch. The only minor drawback, which is common across many practices, is the challenge of securing a timely appointment. However, the overall..
Trafalgar Medical Group Practice
Victoria F.
This surgery categorically refuses to recognize private GP diagnoses of my multiple, severely debilitating physical conditions. They appear to believe they possess psychic abilities. From our..
Trafalgar Medical Group Practice
Tj M.
Victoria in the diagnostics department provided exceptional customer service that truly stood out. She was incredibly helpful, addressing all my concerns with politeness and expertise. Her approach..
Trafalgar Medical Group Practice
Bartek P.
Been attempting to connect for 72 hours, and when I finally got through after a grueling 50-minute phone wait, all I was told was that no appointments were accessible! It was barely past 9:45 in the..
Trafalgar Medical Group Practice
Mike S.
The staff were incredibly supportive during my hip replacement journey. They promptly processed my referral to QA hospital right after my x-ray. Although I encountered some contradictory information..
Trafalgar Medical Group Practice
Béla D.
I would strongly advise against purchasing this product or recommending it to anyone.
Trafalgar Medical Group Practice
Jen C.
Reduced to less than human, with an utterly demeaning attitude. They completely disregard communication and refuse to pay attention. When confronted, they manipulate and deflect. Arrogantly..
Trafalgar Medical Group Practice
Carla c.
Absolutely appalling service - I've been struggling for more than 48 hours just to secure an appointment, and the entire experience is completely unacceptable.
Trafalgar Medical Group Practice
Nick H.
Terrible customer support with an incredibly frustrating communication process. Their phone system seems intentionally complex, making it almost impossible to connect with a representative or..
Trafalgar Medical Group Practice
Damien N.
If you manage to secure a consultation, the physicians are truly exceptional. However, obtaining an appointment is akin to a near-impossible feat, with each morning turning into a frantic race to..
Trafalgar Medical Group Practice
Sophia A.
I exclusively visit this clinic when my regular surgical center is overbooked. The team demonstrates exceptional professionalism and dedication. They've been incredibly accommodating, even..
Trafalgar Medical Group Practice
E. D.
The healthcare system here is fundamentally flawed, with hardworking individuals struggling to secure medical appointments. Despite paying substantial annual national insurance and having..
Trafalgar Medical Group Practice
Simon O.
In line with previous comments, the employees are courteous and friendly, but the overall customer service experience is frustrating because of the challenging process of scheduling an appointment.
Trafalgar Medical Group Practice
Gee P.
I recently battled Pneumonia and am now on the path to healing. I'm grateful to Dr Jack Collins. Throughout my interactions, TMGP has consistently provided excellent care. My husband is currently..
Trafalgar Medical Group Practice
Tiko Z.
This medical practice is hands-down the worst I've encountered. Their scheduling system is completely incompatible with anyone maintaining standard working hours.
Trafalgar Medical Group Practice
Nadia P.
Scheduling a consultation via telephone is utterly futile. Their communication is non-existent. If you can't physically arrive at the medical facility by 8 am sharp, you're essentially left without..
Trafalgar Medical Group Practice
Kennion J.
It's challenging to navigate the initial steps and communication with reception can be frustrating, but once you finally reach the doctors, they are truly outstanding and provide exceptional care.
Trafalgar Medical Group Practice
Leilani D.
Extremely challenging to make contact and schedule a consultation
Trafalgar Medical Group Practice
Briony C.
I've had an exceptional experience here. The front desk staff consistently demonstrate warmth and helpfulness. Every doctor and nurse I've encountered has been kind, attentive, and meticulous in..
Trafalgar Medical Group Practice
Mark H.