Honicknowle Green Medical Centre Oakside Surgery

Despite the extended wait periods, the staff consistently provides exceptional and warm customer service during my visits.

I cannot say enough good things about Oakside Surgery. Every single healthcare professional I've encountered there has been exceptionally professional and attentive in their approach to my care.

The clinic consistently advises me to dial 111 for trivial matters. Their reception is seldom accessible. When I lost my voice, they told me to call 111, so I went to the clinic. The reception was..

I contacted the doctor's office on December 28th to check if an email regarding steroids from my consultant had arrived, as I was experiencing severe throat inflammation spreading to my ear. The..

This medical procedure is absolutely terrible! They make unrealistic commitments during phone consultations, pledging to follow up and then completely fail to do so. The front desk staff are..

Utterly appalling medical practice, desperately sick children needing medical assessment and care, zero response through electronic communication, phone lines perpetually unanswered with patients..

Received a text notification prompting a doctor's visit, only to discover it was an erroneous message. Attempted to reschedule by calling repeatedly—56 times, in fact—but eventually abandoned the..

I feel incredibly fortunate that my family and I are patients at this medical practice. Whenever we require a consultation, we receive same-day, in-person appointments without fail. Tonight, I..

The staff were incredibly discourteous and rigidly adhered to protocol. The requirement to have your partner present to grant consent is absurd and completely unprecedented. I've never encountered..

Following years of being overlooked at my former medical practice, this new clinic is finally providing attentive care. A genuine healthcare professional's

Getting medical help here is a complete farce. Attempting to connect with a physician regarding my mental health has been incredibly challenging. When I finally managed to speak with a doctor, my..

I contacted this utterly appalling and revolting medical practice today, and I hesitate to even dignify it with the term "surgery." In my opinion, they are completely unqualified to provide..

Absolutely appalling service! Scheduling an appointment is a nightmare. The staff (when they actually show up) are incredibly discourteous and completely useless. It's mind-boggling that such a..

Absolutely frustrating service with no way to give a zero-star rating. They consistently ignore phone calls, and on the rare occasion you actually connect, they have zero availability for your..

Absolutely terrible medical practice. The communication is a complete disaster, with phone lines constantly overwhelmed so you can't reach anyone. The front desk staff are incredibly uncooperative,..

The medical practice used to be excellent, but its quality has significantly declined since the current reception staff arrived. If you can navigate past their challenging demeanor, the medical..

I've been registered with this medical practice for 18 months, and getting an appointment or prescription has been impossible. The sole occasion I managed an appointment was through a remote..

Getting a medical appointment is incredibly frustrating. When the clinic finally attempts to contact me, I'm typically at my job and end up missing their call. Additionally, whenever I try to reach..

Kudos to the front desk staff member who handled the tablet problem with grace, especially after witnessing another customer being discourteous towards her.

Today, my daughter and I accompanied my grandson to his medical procedure, given his intricate health requirements. I must emphasize how exceptional the staff were, starting with the receptionist..