The Croft Surgery
Jason S. 5 months ago • From Google
Bad
Lack of follow-up continuity with different clinicians
The practice lacks clarity when communicating diagnoses to patients. Support and guidance on preventive care could be improved. There appears to be significant staff turnover, which means continuity of care is inconsistent. The quality of experience seems to depend heavily on which clinician you see, and follow-up appointments are not always with the same healthcare professional.
I am not a patient at this practice, but my mother is. I am deeply concerned about the standard of care she has received here. As someone with a background in healthcare, she understands that..
The Croft Surgery
Jason S.
The practice lacks clarity when communicating diagnoses to patients. Support and guidance on preventive care could be improved. There appears to be significant staff turnover, which means continuity..
The Croft Surgery
Katina L.
Lovely surgery with great clinical staff. One particular clinician deserves a special mention for actually listening and being very compassionate. They demonstrated excellent shared decision making..
The Croft Surgery
Ann B.
Brief wait in the comfortable waiting area, followed by a comprehensive examination with a welcoming healthcare professional. As expected, a satisfactory and encouraging visit.
The Croft Surgery
brian w.
After being with the same practice for over 50 years, I transferred to a new surgery in the local area. I can honestly say that all of the staff, from reception through to clinical staff, have been..
The Croft Surgery
Ms M.