Hazeldene Medical Centre
Fifiwil (. 10 months ago • From Google
Excellent
Lai helped me first thing this morning
Yet again, I had the delightful experience of interacting with Lai this morning. I typically feel anxious about contacting the surgery since most of the front desk staff appear indifferent, with Lai being the sole exception. As before, he followed through precisely on his commitment by pursuing the inquiry I had raised a week prior, which had previously gone unanswered. He demonstrated remarkable patience, genuine compassion, and delivered exactly what he promised by ensuring a clinician contacted me this morning. I implore you to have Lai become the instructor for all the other questionable receptionists in your employ, teaching them to emulate his extraordinary professional standards. He should be considered the absolute minimum benchmark for customer service. Lai deserves an immediate promotion to management! Once more, I extend my sincere gratitude to Lai for his exceptional assistance.
I'm perplexed by the negative feedback, as my experience with this GP practice has been nothing short of excellent over the past year. While my interactions have primarily been administrative, such..
Hazeldene Medical Centre
Arti D.
The customer service here is incredibly frustrating, despite having numerous staff members on site. I was forced to visit the surgery three times because a doctor was meant to call me about a new..
Hazeldene Medical Centre
Fatima S.
During a medical emergency, I mistakenly registered online with Hazeldene Medical Center, which turned out to be a significant error. When attempting to register with my local GP, I discovered I was..
Hazeldene Medical Centre
dee d.
If you're battling mental health challenges, steer clear of this practice, particularly Dr Mughal and Dr Corriette. I've consistently been dismissed, with my depression labeled as "merely mild"..
Hazeldene Medical Centre
Ayesha C.
I suffer from CRPS and depend on daily medication to manage my chronic pain. This medication is potent and not something to discontinue abruptly, yet this GP has twice been content to let me go..
Hazeldene Medical Centre
Naseef A.
I sent in my taxi medical documentation approximately eight weeks back, initially being informed the processing would require four weeks. Yet, it's now nearly two months past, and following two..
Hazeldene Medical Centre
Karan G.
Absolutely terrible customer service and personnel They completely refuse to pay any attention to your concerns
Hazeldene Medical Centre
Chloe P.
Steer clear. I was seeking an in-person consultation for medical examinations. After 14 days, 6 chat attempts, 1 email, 2 virtual consultations, and 83 phone calls, I still couldn't schedule an..
Hazeldene Medical Centre
Abdirahman S.
Absolutely dreadful support staff and overall service quality. I'm actively seeking alternatives and will be departing from this company immediately.
Hazeldene Medical Centre
Tia W.
I want to express my heartfelt appreciation to Dr Corriette, who attentively listened to my worries with sincere empathy and care. She thoroughly questioned me to ensure a comprehensive grasp of my..
Hazeldene Medical Centre
Kamal B.
On August 29, 2024, I received a notification that my NHS App was disabled, requiring me to appear in person at the Surgery for identity verification. This morning, I unexpectedly received a welcome..
Hazeldene Medical Centre
Moeez K.
Absolute disaster of a medical facility. Their communication is completely non-existent - an impersonal automated phone system that claims they'll return calls but never follows through. I'm utterly..
Hazeldene Medical Centre
kassiani v.
I've repeatedly reached out to the clinic to renew my prescription. The GP has failed to prescribe my critical cancer treatment medication, and I'm nearly out of supply with just 10 days remaining...
Hazeldene Medical Centre
Fatemeh T.
I am incredibly frustrated with the persistent ineffectiveness at GP Pathfinder. Similar to previous experiences, I have once again been subjected to bureaucratic obstacles regarding my routine..
Hazeldene Medical Centre
LisAdam L.
STEER CLEAR STEER CLEAR STEER CLEAR!!!!!!!! If I could assign zero stars, I would. The quality of service at this practice is not just unacceptable, but downright hazardous, negligent, and..
Hazeldene Medical Centre
Vinash M.
I am writing to convey my deepest appreciation to Dr Kaksha Shah and Dr Vruti Patel for the outstanding medical treatment they have extended to my father. Their unwavering commitment, empathy, and..
Hazeldene Medical Centre
Daniel D.
I cannot overemphasize how terrible this medical practice is. FLEE, not merely walk away from them. I am absolutely switching general practitioners the moment I return to the UK. I have been waiting..
Hazeldene Medical Centre
Daria P.
I visited this clinic around 13:30/14:00 today following a Sunday emergency hospital surgery, where doctors advised me to see my GP for wound dressing change. However, the clinic staff completely..
Hazeldene Medical Centre
Utkir I.
Absolutely zero customer support to be found. Complete lack of any assistance or help available. Utterly disappointing experience with zero responsiveness.
Hazeldene Medical Centre
Nisreen N.
Utterly abysmal customer service!!!! I've been engaging in correspondence through emails and phone calls, providing every single piece of information they demanded over a month ago for registration...
Hazeldene Medical Centre
Gemma G.