Larwood Surgery

I reached out to the medical practice via their online platform first thing in the morning. Throughout the day, I awaited a physician's callback, who ultimately confirmed the need for antibiotics..

I'm experiencing significant frustration with their triage system, which has been non-functional for the past 48 hours, apparently due to high call volume. I managed to speak with a representative..

The line moves at a snail's pace, but the employees are incredibly friendly once you finally make it to the front.

I'm typically spared from having to interact with this medical practice, but when I do, it fills me with anxiety. Their communication and coordination are so poor that it's no surprise patients..

As many have noted, this surgery was previously exceptional. The doctors still seem great (though I haven't personally met one in ages) - and the receptionists remain friendly and genuinely try to..

The system has completely failed me. Despite consistently contributing my fair share through taxes, I'm unable to secure a medical consultation when it's critically important. With worrying health..

Never imagined I would write a negative review about my long-standing doctor of 40 years. For two weeks, I've been desperately trying to obtain critical medication essential to my health. They did..

My recent experience with this medical practice over the past few weeks has been truly exceptional. I want to express my heartfelt gratitude to Lewis for his compassionate approach and comforting..

Instructed to utilize online booking within a specific time frame, but the system is shut down in the morning. What's the point of having an online booking system if it's consistently unavailable?..

If a negative star rating existed, it would surely be popular! I am no longer a patient there, having transferred to Newgate, which operates as a medical practice truly should. It's incomprehensible..

Frustratingly unhelpful automated phone system that seems designed to prevent actual human contact. Every menu leads to another menu, and the voice recognition is terrible. I just want to speak to a..

Why does the reception staff believe it's appropriate to respond to an online inquiry through SystemOnline or a similar platform by simply suggesting "visit your local pharmacy" (via an unreplyable..

I'm utterly perplexed by the current state of Larwood surgeries and its apparent decline. Before the pandemic, the practice seemed relatively functional, with accessible appointments and responsive..

Needed to see a Dr. Only waited 1 week. Was seen by Dr Nelson. Once again,the whole experience could not have been better. Dr Nelson was truly excellent 👌.

It's unfortunate that numerous negative reviews plague this practice. I'm convinced the front desk personnel are genuinely striving to manage and navigate the challenging systems imposed on them. I..

Another prime illustration of today's substandard service quality. The practice advises patients to reach out no earlier than 8am for improved odds of consulting a doctor or connecting with the..

I'd like to express my sincere appreciation to Andrea for her exceptional assistance during my registration and setup at the medical practice. She was incredibly empathetic to my circumstances and..

I want to convey my heartfelt appreciation to Shaf, the clinical receptionist at Larwood surgery, for her exceptional service today and Monday evening. Larwood is incredibly fortunate to have such a..

I've been waiting on a form for 4.5 months now! Despite repeatedly asking (over 15 times) and being assured it's with a doctor, I'm still without it. Yesterday morning, they claimed it was complete..

This general practitioner is absolutely terrible and by far the most incompetent medical professional I've encountered. They recklessly discontinued my wife's medication without a proper tapering..