Tollerton Surgery
Becky S. 3 years ago • From Google
Excellent
Late afternoon lifesaver at the clinic
In the past, I've been vocal about the challenges of securing appointments at this medical practice. However, a recent experience completely changed my perspective. Late in the day, I called with worrying symptoms, and the receptionist was exceptional - professional, warm, and incredibly reassuring. She quickly arranged an immediate consultation with a GP and a face-to-face appointment within just 15 minutes, despite the surgery being on the verge of closing. They efficiently scheduled hospital tests for that evening or the next day, and I even received a prescription, well beyond their standard operating hours. At the hospital, the process was remarkably swift, with tests taking merely 15 minutes. The attending physician promptly forwarded the test results upon receiving them. I am deeply grateful to everyone involved for providing what can only be described as exceptional, compassionate service and care.
Unable to secure a physician for my daughter in the near term, we're now forced to switch healthcare providers. I cannot in good conscience suggest this medical practice to anyone else.
Tollerton Surgery
Pete B.
After transitioning from a more extensive medical facility in York, I'm delighted to discover the convenience of having all services consolidated in one location. The assistance I've received here..
Tollerton Surgery
becky s.
In the past, I've been vocal about the challenges of securing appointments at this medical practice. However, a recent experience completely changed my perspective. Late in the day, I called with..
Tollerton Surgery
Chris S.
We recently relocated to the area, and this medical facility is truly exceptional.
Tollerton Surgery
Gabbie M.
Utterly disappointed by the terrible customer service. Spent an excruciating 20 minutes on hold with zero response. Their published business hours are completely meaningless, and all I needed was..
Tollerton Surgery
Trevor H.
I'm thoroughly disappointed. I arrived for my scheduled flu vaccine appointment, being over 60 and eligible, only to be informed that this particular clinic exclusively serves those 65 and older...
Tollerton Surgery
Anonymouse
We are so fortunate have access to such a good surgery. Amazing receptionists who are empathetic and really try to direct you to the right person within the practice. I’ve known Dr Utting and Dr..
Tollerton Surgery
Shirley M.
Solid workout tool for honing skills and techniques. Helps maintain form and builds muscle memory effectively. Straightforward and reliable for anyone looking to improve their performance.
Tollerton Surgery
A R.
The administrative staff and practice manager provide absolutely terrible service. They come across as conceited, discourteous, and completely unaccommodating. Despite healthcare being their primary..
Tollerton Surgery
david d.
Exceptional healthcare facility that excels across all areas, top-tier rating of 5 stars.
Tollerton Surgery
James R.
Truly exceptional. I've been a patient here for twelve months. This practice is worlds apart from the impersonal medical corporations in York. They consistently pick up the phone quickly and..
Tollerton Surgery
A G.
These healthcare professionals epitomize the exceptional standard of the National Health Service. In January, they were instrumental in preserving my life. I want to extend particular recognition to..
Tollerton Surgery
Jenny R.
Our experience with this medical practice has consistently been marked by compassionate care, prompt communication, and professional efficiency.
Tollerton Surgery
Anonymouse
Absolute state of this place and the hysterical woman we were unfortunate enough to deal with. I’ve never in my life come across anyone so rude. This place and its staff are not trained or competent..
Tollerton Surgery
Judi T.
The front desk staff consistently demonstrate remarkable patience in a challenging role. It's natural to feel frustrated when you're unwell and seeking immediate care, but I've consistently observed..
Tollerton Surgery
Tiny V.
Always a reliable and satisfactory visit to this medical practice.
Tollerton Surgery
Diane D.
Dr. Osbaldson was truly remarkable during my husband's appointment today. He displayed exceptional compassion and professionalism, instantly making my husband feel comfortable. The doctor took great..
Tollerton Surgery
Gabbie M.
I was completely misled by their service. I called about an urgent prescription and was instructed to pick it up that afternoon, but due to timing constraints, I couldn't collect it before closing...
Tollerton Surgery
Gail H.
Recently switched providers and I have absolutely no complaints whatsoever.
Tollerton Surgery
Tom L.
Terrible service experience. The manager comes across as combative and completely lacking in understanding. Just a string of weak justifications with no real resolution.
Tollerton Surgery
kim s.