LH

Lemon H. 7 years ago • From Google

Rating

Bad

Late and cancelled at 8.30 surgery

Scheduled for an 8:30 consultation, the clinic's entrance remained closed until 8:35. Upon arrival, we were abruptly informed that our appointment was cancelled. They assert they attempted to contact us via three different phone numbers, all supposedly going to voicemail. What utter nonsense. This situation is completely unacceptable. While the medical practitioners themselves are competent, the administrative staff are incompetent and display a shocking lack of professionalism. My wife and I both sacrificed our work morning for this utterly mismanaged appointment.

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