Tanfield View Surgery

I have consistently had positive interactions with both the front desk staff and medical professionals at this practice. They have always been courteous and accommodating.

This practice has excellent clinical staff. The majority of the reception team are pleasant and helpful, though a small number can occasionally come across as unwelcoming when answering calls or at..

I have found this practice to be less helpful than others I have experienced.

I felt significantly let down by my experience. During a consultation, I was advised that my condition could be managed without prescribed anti-sickness medication, and was instead suggested to try..

I have consistently had a positive experience at this practice without encountering any issues.

An excellent medical practice. The team members are genuinely pleasant and supportive, and they clearly make a strong effort to provide good care.

I have received outstanding assistance throughout my recent health concerns. The clinical team saw me without delay and the nursing staff were equally responsive. Diagnostic procedures were arranged..

They are very skilled at what they do 👌

The quality of care received can vary depending on which clinician you see at the practice.

I placed an order for my prescription through the online system. However, when I attempted to collect it on Saturday morning, I was informed that prescriptions are not dispensed on that day. After..

The practice premises could benefit from improved cleanliness standards and more rigorous cleaning procedures.

My partner contacted the practice regarding an ongoing medical matter that involved both the hospital and the GP. Unfortunately, they felt the receptionist's manner was dismissive and lacked..

Excellent out-of-hours provision

Attempting to secure an appointment presents considerable challenges, particularly during early morning hours when the telephone lines remain consistently engaged for an extended period. The..

I attended the surgery on a Sunday morning for a wound dressing appointment. The healthcare professional who saw me mentioned she was unwell with a stomach complaint. After examining my wound, she..

It appears they are genuinely committed this time regarding telephone requests for repeat medications. I only contact them for a single item. The surgery declines to process it alongside my other..

I don't typically visit medical facilities, but over the past week I've required assistance. I have been extremely satisfied with the standard of care I've experienced throughout. Every member of..

The experience was deeply disappointing. The reception staff appeared to make frequent mistakes and seemed unfamiliar with the practice's operating hours. Reaching the practice by telephone proved..

Excellent medical professionals who provide timely appointments, and the team members are welcoming and approachable. I would suggest this practice to anyone seeking healthcare services.

Outstanding experience with straightforward access to medical consultation. The interaction was characterised by transparent communication and a considerate, compassionate approach from the team.