Medicus Health Partners

Late then stoppped the consultatoin.

I had a 9.15 appointment today but by 9.45 had not been called in. When I complained, the person stopped the review despite me asking for it to continue three times after listening to her drone on for 5 minutes. For the record, I did observe the person at the centre of this complaint going back and forth through reception from 9.05 when I arrived, i.e. not obviously seeing patients. This follows another appointment due at 11.15 on the 16th at the surgery, but which became a phone call to me at 10.15 when I was in the shower. What is it with Riley House / Medicus and any ability to keep appointments or even read a clock?