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Style B. 5 years ago • From Google

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Lazy receptionist fails elderly patient during pandemic

Encountered an extremely unprofessional receptionist - a white middle-aged overweight woman. Refused to help an elderly patient with her prescription. During a pandemic, forcing high-risk patients to repeatedly move back and forth to manage their own medication, when it would have taken mere seconds to input a birthday and print a form for the lady to complete. The receptionist's weight clearly hindered her ability to provide patient care. As an onlooker, I eagerly anticipate the day when technology replaces such inefficient staff. The customer service was abysmal, with a level of indifference and carelessness that defies description. The NHS should immediately withdraw funding for this practice. I strongly advise avoiding this medical center.

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