CC

Corla C. 2 years ago • From Google

Rating

Bad

Lengthy waits and rigid scheduling plague clinic

The telephone system desperately needs an overhaul. Enduring a one-hour wait might be tolerable for a single appointment, but it's utterly impractical for those requiring frequent bookings. The four-week delay for a scheduled call, which could come at any moment during the appointed day, is absurd. Missing this call by even 60 seconds forces you back into the queue, condemning you to another month-long wait. This level of service is nothing short of abysmal and shows a complete disregard for patients' time and needs.

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