Somerford Grove Practice

My typical doctor's appointment anxiety melted away during my visit to Somerford Grove Practice. Dr. Laura was absolutely exceptional - despite being at the end of an exhausting 10-hour shift, she..

Dr. Ying Hau is absolutely the most incompetent physician imaginable. His bedside manner is shockingly disrespectful and completely unprofessional. I was appalled when he callously told my mother,..

I was scheduled to see Doctor Hussein for my infant's six-week wellness exam. The front desk informed me that the original time slot had been changed due to a doctor's meeting that afternoon. While..

A heartfelt appreciation goes out to the receptionist NATHALIE. Her exceptional customer service is truly remarkable - she consistently demonstrates patience, takes the time to thoroughly explain..

Overall, The Health Centre Somerford Grove stands out as an exceptional healthcare provider in my experience, and I want to express my gratitude to every member of their team - from the welcoming..

Excellent training experience with a welcoming and competent team. Big thanks to Naomi Addleson and Julie Barnett - they're absolutely fantastic!

A top-tier general practice clinic, with welcoming and supportive front desk staff. The nursing team creates a comfortable atmosphere, and the self-service check-in system eliminates the hassle of..

The personnel here are welcoming, and the physicians are truly excellent. I've been a patient at this medical facility for 16 years now, and it's a fantastic healthcare center.

Encountered an unpleasant front desk staff member, though the nursing care was exceptional

I am deeply grateful to the medical team for their compassionate and understanding approach during our consultation today.

Total waste of time and space. Absolutely nothing redeeming about this location.

Unable to facilitate e-consultation services. When I sought to schedule an appointment for my child, I was instructed to book after the upcoming weekend, which was inconvenient and unhelpful.

The most terrible general practitioner I've encountered - absolutely avoid joining this clinic! Getting through to the reception takes an eternity - though I'll admit the staff are actually quite..

The phone wait time is an excruciating 60 minutes before anyone even answers. When they finally do, the earliest appointment slot is a staggering three weeks out. Steer clear of Dr. Ying Hau - I..

Despite the building's somewhat dilapidated appearance, which initially gave me pause, I've discovered this GP surgery to be incredibly responsive and accommodating. Their swift handling of my..

I've been a patient at this medical office for some time now. Recently, I had an exceptional experience with a receptionist named Natasha. Her demeanor was incredibly compassionate, understanding,..

I consistently find this practice to be incredibly effective and beneficial. The front desk staff are welcoming and genuinely committed to providing excellent service. I particularly want to..

The staff at the front desk consistently provide exceptional service, and I frequently secure immediate consultations. Even during technical difficulties with their systems, I can rely on them to..

Incredible medical staff at this facility! The Patient Access application is fantastic, allowing seamless appointment scheduling. The touch screen check-in system eliminates the need to wait in line..

The queue lengths are utterly unbearable!!! And the staff performance is passable. Absolutely nothing remarkable about this place whatsoever.