JB

Joanie B. 9 years ago • From Google

Rating

Excellent

Life-changing physiotherapy that restored my hope

What an incredible healing experience! My orthopedic specialist suggested a physiotherapist at the village surgery in June 2015, citing numerous successful patient outcomes. From my initial phone interaction with the reception team to meeting the physiotherapist, I felt instantly welcomed and completely comfortable. I was treated with utmost dignity, skill, and compassion, and most importantly, had access to a knowledgeable professional who precisely understood both her treatment approach and the specific exercises I needed to perform at home. At the beginning of my recovery, I genuinely believed I would never reach my current physical state. The pain, discomfort, and limitations initially made me feel there was no hope of improvement. (And I'm typically an optimistic person!) During occasional setbacks—which were entirely expected with this type of injury—I was consistently supported and provided with clear anatomical explanations for what was occurring. This transparency and professional approach genuinely motivated my continued progress. I felt like we were truly a collaborative team. One year later, I'm back at work, approximately 95% recovered, and still astonished by the remarkable results achieved through their exceptional support. My heartfelt thanks to the Village Surgery—I wholeheartedly recommend their services.

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