MH

Michael H. 2 years ago • From Google

Rating

Bad

Life-changing switch to a better medical surgery

Switching medical practices was one of the most significant decisions I've made in my life, after being with my previous surgery for around 20 years. My current healthcare provider is exponentially superior to Hazeldene. (I won't specify the name.) Interestingly, recent online reviews seem to contradict my personal experience, as well as my wife's, who is equally delighted after following me to this new practice. My advice is simple: if something doesn't feel right, even after many years, changing medical practices is no more complicated than switching pharmacies. Don't feel guilty about it; remember, you're essentially just another patient, not a special case - merely a data point in their system. ***** My Addition below is from 9th Nov 23 ***** As I previously mentioned, you're "just data on a screen really". And I emphasized that I was a patient at this practice for two decades, with multiple healthcare needs. The Practice Manager's response suggests she claims no knowledge of me. Yet she's been there for a considerable time and had previously corresponded with me in writing regarding an unaddressed complaint. Draw your own conclusions...

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