Broadwater Medical Centre
Tammillia W. 3 years ago • From Google
Poor
Lifelong patient's trust shattered by medical centre's failures
I've been a patient at Broadwater Medical Centre practically my whole life, having been registered there since I was around 2 years old, and I'm now 24. They are intimately familiar with my comprehensive medical background, encompassing both my physical and mental health challenges and various conditions. While I've generally had minimal problems with the practice (aside from a few specific GPs I actively avoid due to past interactions), the past year has been incredibly challenging. Between medication errors, communication breakdowns (including instances of what I perceive as deliberate misrepresentation), and a particularly distressing incident where a GP triggered an autistic meltdown by verbally berating me throughout an entire appointment, I'm seriously reconsidering my continued association with this medical center. Naturally, I'm hesitant about leaving, as this has been my sole consistent healthcare provider and feels deeply familiar. Nonetheless, I am definitely proceeding with filing a formal complaint with the NHS.
My wife and I recently relocated to Worthing, and I strongly advise finding an alternative medical practice because this one is absolutely ridiculous! Upon arriving in Worthing, I unfortunately..
Broadwater Medical Centre
Sunshine2050 S.
Terrible experience, absolutely avoid.
Broadwater Medical Centre
carol g.
Consistently received excellent care at this medical practice. Scheduling appointments is convenient and hassle-free. Absolutely no complaints to report.
Broadwater Medical Centre
patricia g.
During my recent cardiac health challenge, I experienced exceptional care throughout my treatment period, which aligns perfectly with my long-standing positive experiences at this medical practice...
Broadwater Medical Centre
Allie W.
My experience at Broadwater Medical Centre has consistently been exceptional, with compassionate physicians and consistently welcoming, supportive administrative staff who make each visit pleasant..
Broadwater Medical Centre
Grant R.
I'd give a negative rating if that were an option. Utterly appalling service, with zero consideration for patients. My partner is battling a stage 4 brain tumour and depends on repeated steroid..
Broadwater Medical Centre
Tim F.
Used to be a solid medical procedure, but now it's disappointing. They seem to have neglected their patient base and are using the pandemic as a convenient excuse for inaction.
Broadwater Medical Centre
Andrew D.
The surgical center's management employs an unconventional approach, yet the staff consistently execute their responsibilities competently. Administrative personnel adhere rigidly to established..
Broadwater Medical Centre
Anonymouse
It's like talking to a brick wall especially when they know there in the wrong
Broadwater Medical Centre
Anonymouse
This use to be the best practice but since covid getting an appointment in a normal way just doesn’t happen. People have lives, and work, and can’t sit by the phone all day. They don’t..
Broadwater Medical Centre
Kelly O.
State-of-the-art medical center with excellent surgical capabilities and contemporary infrastructure.
Broadwater Medical Centre
Anthony B.
Personnel provided excellent guidance and support whenever assistance was required.
Broadwater Medical Centre
Alan E.
Requested my prescription on December 15th, and as of December 25th, they still haven't processed it. I've exhausted my current medication supply If any medical emergency occurs, the responsibility..
Broadwater Medical Centre
Luke B.
Disregarded all my input and botched every single aspect. Denied the presence of a mouth ulcer that was plainly evident and prescribed an incorrect medication dosage. When I explained my pain was..
Broadwater Medical Centre
K K.
Empathetic and kind. Supportive and attentive.
Broadwater Medical Centre
Rachel H.
Terrible surgical experience with unprofessional personnel who demonstrate a complete lack of compassion and patient-centered care.
Broadwater Medical Centre
Ray P.
Impossible to reach anyone via telephone, and after an interminable wait, no appointment could be secured. What kind of service is this? Absolutely abysmal.
Broadwater Medical Centre
mihai o.
This medical centre is an absolute farce. They consistently fail to answer their phone, and when they do, they promise to call you back, leaving you hanging for days without any communication. When..
Broadwater Medical Centre
Ryan D.
I'm thoroughly delighted with Broadwater Medical Center after moving my care from Victoria Road Surgery (which was completely ineffective). The staff have been instrumental in my diagnostic process..
Broadwater Medical Centre
Emily S.
Absolutely appalling customer support. I've been attempting to secure an appointment since the holiday season, but their online consultation system consistently closes just moments after it's meant..
Broadwater Medical Centre
Mooseh M.