JS

Jo S. one year ago • From Google

Rating

Excellent

Lifesaver lisa saves the day at station road

After struggling to access my NHS account for an extended period, I visited Station Road Surgery and met with Lisa at the front desk. She went above and beyond, dedicating significant effort to troubleshooting my login difficulties. Her persistent approach meant she continued working on the problem until it was successfully addressed. Lisa's demeanor was incredibly supportive and kind, displaying remarkable patience throughout our interaction. Despite the time-consuming nature of my request, she made me feel completely comfortable and welcomed. I want to express my sincere gratitude to Lisa for her outstanding assistance. She truly exemplifies exceptional customer service and deserves recognition.

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