High Street Surgery

The physician completely disregarded my input! He was set in his predetermined perspective and bulldozed right through my concerns. He proceeded to request medical tests that I explicitly informed..

I waited an exasperating 5 minutes just to have someone pick up the phone, only to be informed that the earliest available doctor's appointment is on 4th April - a full three weeks from now, given..

Despite widespread criticism of general practitioners, I consider myself fortunate. The local medical center has been incredibly understanding and helpful to both myself and my relatives, addressing..

As a first-time patient, I was deeply disappointed by the doctor's complete lack of professional compassion and basic interpersonal skills, which made me question the value of my decades of national..

Extremely friendly HCA whose name, if I recall correctly, is Lisa

Unhelpful front desk staff made online appointment booking impossible. When I called to explain my difficulties, I was told to use the online system, but needed to justify my medical need first...

The staff demonstrated zero professionalism or basic respect. They flatly refused to email my hospital referral documents, and when I questioned their outdated approach in our modern digital era,..

The team here consistently demonstrates a helpful and approachable demeanor. Whenever issues arise, they're typically resolved with impressive efficiency and speed.

Mastan, the physiotherapist, was truly exceptional. He not only alleviated my back pain but also helped me feel calm and eased my stress during the treatment. Moreover, he provided me with excellent..

Terrible customer experience. Test outcomes vanish into thin air, forcing patients to track down results weeks after the fact! Scheduled immunizations slip through the cracks, again leaving patients..

Despite not ultimately receiving treatment at this facility, the receptionist stood out as remarkably compassionate and supportive compared to others in the vicinity, offering invaluable guidance..

This medical practice is terrible, with extreme difficulty scheduling and accessing care.

Excellent attention to detail and prompt, courteous assistance throughout the entire interaction.

Excellent experience, consistently courteous, whether I'm communicating via phone or visiting in person. I've consistently received top-notch, respectful service without exception.

I've consistently experienced top-notch service from the personnel and physicians at High Street. The negative feedback elsewhere completely baffles me. The medical team is incredibly attentive, the..

I consistently find it easy to schedule appointments at this healthcare facility. The medical professionals, administrative staff, and support personnel have consistently provided exceptional..

Spent nearly two and a half hours on hold, unable to connect with any staff member... absolutely terrible medical practice

I've been a patient at this medical practice for over a decade, and I can confidently say the staff have consistently been exceptional. Even during the challenging lockdown period, I maintained..

Speedy assistance. I've consistently experienced wait times under 15 minutes, and typically even shorter—around 5 minutes. The physician selection is impressive. The nursing staff is equally..

A surgical procedure's success hinges on the effectiveness of the practice's administrative leadership. Negative feedback should serve as a clear signal to address and rectify existing problems.