The Marlow Medical Group

I am utterly frustrated with Marlow Medical's subpar service. After entrusting them with a medical form that they initially accepted and claimed they could process, I was shocked to receive a text a..

Beware and stay away! I scheduled an appointment, and they altered the date three times despite me explaining my umbilical hernia condition and severe discomfort. They show absolutely no concern for..

Their recently launched digital scheduling and medication refill platform is utterly useless, to the point where you're forced to call their office just to accomplish anything, and then you're..

utterly disgraceful, a medical consultant can recommend medication for you, but the doctor's office stubbornly demands you consult a "pharmacist" - and to make matters worse, the receptionists..

I submitted an online request a week and a half ago, clearly indicating my desire for an in-person consultation regarding my medical concerns, explicitly stating I did not want a telehealth..

Contacted the medical practice at 10:20 AM. Received a prompt callback shortly after and was seen by a healthcare professional within two hours. Exceptional staff and outstanding service.

Zero stars. Their incompetence is staggering. Their online systems are a complete disaster that they themselves cannot comprehend. Despite repeated instructions to simply submit an online message..

Exceptional service from start to finish. Completed the digital registration around mid-afternoon and was seen by the physician just an hour and forty-five minutes later. Collected my prescribed..

I am utterly let down by this medical practice. Being new to the region, I feel completely abandoned and without proper medical support. The interactions seem limited to a pharmacist, who doesn't..

Dr. Sanjiv Mata is truly a godsend. He demonstrated extraordinary dedication in supporting and comforting me, exploring every possible avenue to help. My deepest gratitude goes out to him! Despite..

Fantastic assistance. Immediate scheduling and Michelle, the paramedic, was incredibly comforting. Much appreciation.

Why do you keep scheduling me for Marlow consultations when my physician's office is just a stone's throw away in Wycombe, merely 10 minutes from my residence?

Ever since Marlow acquired Cherrymead and Lane End, the service has been absolutely frustrating... there's no one available to help, important documents are getting lost before vacations, and nobody..

Disregard all scheduling protocols, exhibit a pervasive indifference to patient needs, and consistently offer weak justifications whenever problems arise.

Absolutely dreadful service, zero human interaction available. Every inquiry requires endless form-filling with no transparency about request status. Documentation requests drag on indefinitely, met..

During my multiple visits, I've consistently been amazed by the exceptional level of service provided. The personnel are incredibly friendly and hospitable, and the medical center's amenities are..

Scheduling a consultation feels like an impossible task, and obtaining test outcomes is an even more frustrating experience.

Dealing with this company is an absolute nightmare, constant battles at every turn.

The digital platform operates smoothly and efficiently, with physicians who demonstrate genuine compassion and attentiveness. I was able to secure a medical consultation in less than sixty minutes..

These incompetents can't manage their own procedures. Twice I've arrived at a scheduled appointment only to be redirected elsewhere, with zero attempt to resolve the issue. Today, when I urgently..