BR

Barry R. 4 years ago • From Google

Rating

Excellent

lifesaving care from a diligent gp

A close relative recently encountered some persistent health concerns and was initially seen by our local GP, who subsequently referred them to a specialist at Salisbury District Hospital for diagnostic testing. The initial test results appeared to suggest the patient was cancer-free (which had been an initial concern). However, our Fordingbridge Surgery GP carefully reviewed the results and felt uneasy about certain aspects, subsequently recommending a return to the same consultant for more targeted examinations. Several weeks later, following additional testing, a serious cancer diagnosis was confirmed, necessitating immediate surgical intervention and a radiotherapy treatment plan. Fortunately, the treatment was prompt and successful, and the family member is now cancer-free. The hospital consultant specifically highlighted the exceptional diligence of the family member's GP, noting that their insistence on further specific testing was crucial in identifying the cancer. Without the GP's proactive approach, the cancer would likely have remained undetected, potentially becoming untreatable. Unlike many other public reviews, this Surgery comprises dedicated professionals working under extremely challenging conditions (COVID, funding constraints, medical staffing shortages), and has necessarily adapted its operations through e-consults and telephone triage systems. While the new interaction methods can occasionally cause frustration (the e-consult form definitely requires simplification), it's critical to recognize that the Surgery employs outstanding GPs who genuinely go above and beyond, ultimately saving lives. We extend our heartfelt gratitude to the entire Surgery, and particularly to Dr Arthur in this instance. As for those individuals leaving negative reviews about parking, when a substantial public car park is merely a short walk away, such criticisms seem entirely misplaced.

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