Market Cross Surgery

I reached out to obtain a renewed medical certificate for my mental health condition, a process that typically goes smoothly. On this occasion, the receptionist was shockingly unhelpful. Not only..

I dedicated 48 hours assisting every team member with technological support. Not a single employee displayed any disrespect! I believe visitors should experience a day in their position! Deeply..

Scheduling a consultation through their recently implemented digital platform is an exercise in pure frustration, verging on complete futility.

Communication feels sluggish. Multiple follow-ups are necessary. While it's acknowledged that certain medical conditions take precedence, even a brief email to reassure patients that their concerns..

The receptionist's demeanor is utterly unacceptable. If you're looking to be patronized and talked down to like a child when scheduling an appointment, this medical practice is perfect for you. I..

It’s unfortunate that this surgery only operates through an electronic booking system. To get an appointment, you must log in to Anima at 7:00 AM. However, by 7:17 AM, all booking slots for the..

I've been a loyal customer for more than four decades without any issues, but recently encountered an incredibly discourteous receptionist who seemed to look down on everyone and spoke to people..

I'm absolutely thrilled with my doctor. Last month, I consulted a different physician regarding my persistent, severe indigestion. I requested an endoscopy to investigate the cause, as the pain..

The receptionist displays a harsh and abrupt demeanor. Her approach is far from hospitable or friendly. The front desk would greatly benefit from having a more personable and welcoming individual as..

I'm struggling to obtain a prescription for a new medication. The process of securing a doctor's appointment has become incredibly difficult, and without seeing a physician, I can't get the..

I consulted Ahmed Hefny regarding a persistent shoulder and arm issue. Through some targeted examinations, he quickly diagnosed my condition. His assistance was both competent and compassionate, and..

I experienced a severe gout flare-up that left me completely immobilized. Somehow, I managed to drive to Mildenhall, but the journey caused additional physical strain. Walking became impossible, and..

Exceptional medical professionals who provide outstanding care and support.

Outstanding service when I required assistance with an eye concern. The medical staff were incredibly meticulous and addressed my problem with utmost professionalism and efficiency. Both the nursing..

Unhelpful employees (total attitude problem) who are dismissive of customer concerns. They completely disregard male emotional well-being. I strongly recommend seeking out a more empathetic service..

Completely worthless product that might cause you to discontinue essential medication, potentially resulting in dangerous health consequences

Their new system is causing complete chaos. I was attempting to schedule a medical consultation for my sick 7-year-old, who I suspect is experiencing an IBS flare-up, only to be shockingly informed..

Absolutely pointless service! The phone receptionist was incredibly discourteous, declining to share her name when I inquired and abruptly ending the call. My sole purpose was to check on my..

Just received a call from a physician to address my blue inhaler shortage, which I've been without for several weeks. She handled the matter swiftly and efficiently, demonstrating professionalism..

Seriously, those criticizing this surgery have no idea how fortunate they are. My son is unfortunately registered at Waterbeach, which is arguably one of the worst practices in Cambridgeshire. It..