Eastwood Primary Care Centre

Truly grateful for the compassionate assistance provided by the front desk staff when helping my husband through his difficult situation today. Much appreciation for their kindness x

Since my initial days at the practice located on Church Walk, the quality of service has dramatically declined. What was once outstanding has now become utterly frustrating. Attempting to contact..

Terrible medical staff, both my grandmother and I have been repeatedly ignored by the front desk... The receptionist's excuse that no physicians are available to contact at 8:30 AM is completely..

Absolutely worthless! They consistently dodge responsibility for referral inquiries, sending you on endless, frustrating detours. They never allow you to select your preferred destination and..

Met with the diabetes care professional who demonstrated genuine compassion and provided excellent support during our consultation.

Getting a doctor's appointment has become incredibly frustrating. Securing even a simple call back feels like a rare stroke of luck. The healthcare system seems perpetually overwhelmed, and their..

Exceptional medical procedure performed by outstanding physicians who genuinely pay attention to patient concerns. The practice provides an extensive array of healthcare services, with numerous..

The team was exceptional, navigating challenging conditions with remarkable skill. I received attentive and caring service throughout my experience.

Met with Dr. Norris during my recent appointment, and I was genuinely impressed by her approach. She took the time to listen carefully, explained everything clearly, and gave me her full attention..

Deeply disappointed to submit a critical review, but the operational setup is fundamentally flawed. It seems they're overwhelmed with patient volume. The reception staff are consistently..

Dr. Taylor and Louise, the paramedic, are truly exceptional professionals who provide outstanding care and support. Their dedication and compassion are truly remarkable.

I've never encountered any issues myself. Scheduling a telephone consultation is straightforward, with the option for an in-person meeting if needed. The front desk staff are consistently..

Post-treatment support following a significant medical procedure is abysmal. A healthcare provider that seems completely indifferent to patient well-being. I'd rate this zero if possible, but am..

Been my healthcare provider for decades, first at the Church Street location and now across two practices. I cannot comprehend how anyone could complain about waiting times. My spouse and I would..

You'd expect a return to normalcy post-pandemic, but instead, they've implemented this ridiculous telephone screening process that's completely out of step with how the rest of society is operating...

I've been with this medical practice for around 26 years, and they consistently impress me. Their team is attentive and flexible when needed, demonstrates excellent clinical decision-making, and..

I want to express my heartfelt gratitude to the entire medical team - doctors, nurses, and staff - for the exceptional care provided to my husband and myself throughout our 40-year journey. Despite..

Exactly what I expected - flawless performance yet again

The nursing staff at Church Street are absolutely exceptional—compassionate, welcoming, and incredibly competent. I couldn't possibly speak more highly of their outstanding care and professionalism.

To book an appointment they open the bookings at 8am. By 8:30am every day they are booked up and refuse future appointments. I've been trying to see a GP since Feb but am only being given access to..