Buckden Surgery

I am truly grateful for the exceptional support provided by this medical center and sincerely hope they maintain their outstanding level of care. Every staff member, from the front desk team to the..

Absolutely dreadful new process that makes scheduling a nightmare. When you call to book an appointment, you're forced through this convoluted triage system. Even after they schedule you, if you..

Went to the skin clinic for a medical procedure and everything was smooth. Ample parking available, appointment started promptly, and the internet connection was impressively robust. The staff..

I've consistently found this medical practice to be reliable, with only one physician I might avoid in the future. Overall, my interactions here have been quite satisfactory and pleasant.

I've never encountered a more supportive, empathetic, and skilled group of professionals. The care I've received here has been nothing short of life-saving. Whenever I need assistance, scheduling an..

I am filled with nothing but genuine admiration for Buckden Surgery. Whenever I have reached out to them, I have been greeted with compassion, an eagerness to assist those requiring help, with staff..

Extremely productive and quick to get the job done

I underwent a blood screening back in 2019, and just six weeks ago, they sent a text message alerting me that my results suggested potential pre-diabetes and recommended taking preventive measures...

If you're scheduled for an appointment, be ready to wait around 30-40 minutes past the originally stated time before actually being seen.

Terrible medical encounter. Following weeks of discomfort with my skin growth, I sought help at the dermatology department, only to endure an utterly disappointing consultation. The physician..

Exceptional medical procedure experience. The intake and prioritization process is incredibly streamlined and well-organized.

I reached out to modify my appointment and was met with Susan, a representative whose attitude was shockingly unprofessional. Her communication style was so brusque and hostile that "rude" would be..

Despite frequent media reports highlighting difficulties in accessing general practitioners, my experience at Buckden Surgery stands in stark contrast. Their innovative triage email system is truly..

Ineffective front desk staff. Queue lengths are ridiculous. Patients receive minimal consideration. Absolutely the most substandard medical practice in the entire Cambridgeshire region!

Can you actually pick up the phone? I've been waiting for three solid hours. Your customer service is completely ridiculous.

I arrived for my scheduled consultation at 12:00, fifteen minutes ahead of my 12:15 slot. After informing the reception staff about my presence, they inexplicably failed to check me in...

Completely useless and of no assistance whatsoever

Life-saving operation. I owe my existence to their exceptional medical expertise. My deepest gratitude.

Since Covid, everything about contacting the doctor is difficult. You can only make an online appointment during set hours, it's a struggle to speak to anyone on the phone, the processes are dated..

Dr. Fang provided exceptional care for my mother after her accident. When she was unable to move, he promptly visited her at home following our online consultation and preliminary phone..