Guttridge Medical Centre
ML
Mags L. 5 years ago • From Google
Bad
I reluctantly awarded this Medical centre a star, and I feel contaminated even doing so. As an agoraphobic who's been homebound for years, my mental health challenges have recently escalated dramatically. After five futile years attempting to secure a home visit, I reached out to the mental health team. They redirected me to my GP - a suggestion that made me chuckle, given my torturous history with them. Eventually, they somehow motivated my GP, and a compassionate community phlebotomist visited to draw my blood. Briefly, I dared to hope progress was imminent... how naive. One week passed, then two, three, four - with no test results. Growing increasingly agitated, I demanded the surgery locate my bloodwork. Two days later, they claimed to have found them and were sending them - hallelujah! The results were ultimately delivered not by a doctor, but by a front desk secretary seemingly unqualified to handle medical information. She mumbled something about a liver scan needing scheduling, then abruptly ended the call - clearly oblivious to my fragile mental state. I'm now waiting for this scan, wondering if I'll even manage to leave home given my agoraphobia. And true to form, another administrative disaster has emerged: inexplicably, my hospital appointment was sent to my daughter's address - a location I've never inhabited in 18+ years. My recommendation? Steer clear of this place. If alternative medical practices were accessible, I'd switch immediately. Consider this a warning: avoid this facility like a contagious disease.
Wendy Chester