J(

Julia (. 5 years ago • From Google

Rating

Average

Long Hold Times, Friendly Nurses

I've been a patient at this medical practice for three years, and overall, my experience has been relatively smooth. The main drawback is the lengthy wait times when trying to connect with staff or schedule an appointment. However, the reception team is generally helpful. I've consulted with two doctors who, in my opinion, lack warmth and don't seem particularly thorough in understanding my health concerns. Currently, the practice offers an online e-consult system, which can be inconsistent, but I typically receive a response via email or phone. If you're seeking an appointment, I highly recommend nurse practitioners Hayley Tossell and Paula Ryan. They are both incredibly personable, welcoming, and consistently maintain a positive attitude. Additionally, Practice nurse Jacki, who administered my injection, was exceptionally kind and friendly.

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